Details
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Type:
Oven (2 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Serial:019825H
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Manufacturer:Swift
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Model:Moselle
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Year:2016
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Size:40 X 12
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ID Number:SBH006427
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Status Colour:
Complete
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Stock_Number:31594
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Times Scheduled:2
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Park_Company:Not defined
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Park_Postcode:PL26 8QP
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Park_Code:...
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Additional Contact Details:
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Park_Key_Account:No
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SLA Status:
Activity
- All
- Comments
- History
- Activity
- Transitions
- Stateoscope
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Isabel Smith (Inactive)
added a comment -
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This was reported to us via an email (see screen shot attached) I have submitted the claim to Swift see screen shot attached.
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Isabel Smith (Inactive)
added a comment - This was reported to us via an email (see screen shot attached) I have submitted the claim to Swift see screen shot attached.
I have updated Lydia see screen shot attached.
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Isabel Smith (Inactive)
added a comment - I have updated Lydia see screen shot attached.
This was placed on query by swift because they wanted the part number. i have said that i don't know what it is I know that it is a pilot light and the supplier would know what that is.
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Isabel Smith (Inactive)
added a comment - This was placed on query by swift because they wanted the part number. i have said that i don't know what it is I know that it is a pilot light and the supplier would know what that is.
Parts to be sent to the engineer and they will update when they have completed the issue. I have updated Lydia see screen shot attached,
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Isabel Smith (Inactive)
added a comment - Parts to be sent to the engineer and they will update when they have completed the issue. I have updated Lydia see screen shot attached,
Becky from Swift called this morning to say Thetfords have rang them as they can not locate the van. I said it was on private land and gave them the postcode and contact telephone numbers.
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Charleen Sibley
added a comment - Becky from Swift called this morning to say Thetfords have rang them as they can not locate the van. I said it was on private land and gave them the postcode and contact telephone numbers.
I have phoned Becky asking if she could give this a chase for me. She is going to ring me back and let me know. Call 11.26
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Isabel Smith (Inactive)
added a comment - I have phoned Becky asking if she could give this a chase for me. She is going to ring me back and let me know. Call 11.26
Swift have advised that this issue has been completed by the supplier see screen shot attached. I have updated Lydia.
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Isabel Smith (Inactive)
added a comment - Swift have advised that this issue has been completed by the supplier see screen shot attached. I have updated Lydia.