Details
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Type:
Gutters/Downpipes/Corner Cappings (8 Weeks)
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Status: Complete
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Priority:
Agreed Date
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Hire_or_Retail:Retail
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Serial:024138H
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Manufacturer:Swift
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Model:Antibes
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Year:2017
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Size:38 X 12
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ID Number:SBH007940
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Status Colour:
Complete
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Stock_Number:33355
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Times Scheduled:1
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Park_Company:Oakdene Forest Park
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Park_Postcode:BH24 2RZ
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Park_Phone:01202 865601
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Park_Email:Leanne.Buckingham@shorefield.co.uk
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Park_Code:OAKD02
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Park_Key_Account:Yes
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SLA Status:
Activity
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- Comments
- History
- Activity
- Transitions
- Stateoscope
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Isabel Smith (Inactive)
added a comment -
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This is 1 of 29 issues that were reported by the owner to Leanne at the park see file attached. I have created the claim and submitted it through to Swift see screen shot attached. Park updated via email see screen shot attached.
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Isabel Smith (Inactive)
added a comment - This is 1 of 29 issues that were reported by the owner to Leanne at the park see file attached. I have created the claim and submitted it through to Swift see screen shot attached. Park updated via email see screen shot attached.
Swift have queried this claim asking for the location of where the caravan is leaking. I have phoned the park and spoken to Simeon who has confirmed that it is the nearside of the caravan that is affected. I have answered the claim and resubmitted the issue.
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Isabel Smith (Inactive)
added a comment - Swift have queried this claim asking for the location of where the caravan is leaking. I have phoned the park and spoken to Simeon who has confirmed that it is the nearside of the caravan that is affected. I have answered the claim and resubmitted the issue.
Swift have acknowledged this claim and will be arranging for an engineer to attend to the issues found.
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Isabel Smith (Inactive)
added a comment - Swift have acknowledged this claim and will be arranging for an engineer to attend to the issues found.
Swift to attend w/c 04/12/17. Park updated.
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Isabel Smith (Inactive)
added a comment - Swift to attend w/c 04/12/17. Park updated.
Leanne rang @ 13.33 saying her manager thought someone attended yesterday, I have been told it was the Swift engineer.
I am checking on connect and will update.
I am checking on connect and will update.
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Rose Crisp (Inactive)
added a comment - Leanne rang @ 13.33 saying her manager thought someone attended yesterday, I have been told it was the Swift engineer.
I am checking on connect and will update.
Swift engineer attended and completed 7/12/17(see screenshot attached)
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Rose Crisp (Inactive)
added a comment - Swift engineer attended and completed 7/12/17(see screenshot attached)