Swift
  1. Swift
  2. SWIFT-18187

Master Bedroom - Bed the gas struts are fault and you can no longer lift up the bed.

        Details

        • Type: Bedroom Furniture (8 Weeks) Bedroom Furniture (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          Forest Edge 52
        • Hire_or_Retail:
          Retail
        • Serial:
          021873H
        • Manufacturer:
          Swift
        • Model:
          Bordeaux
        • Year:
          2016
        • Size:
          38 X 12
        • ID Number:
          SBH007988
        • Status Colour:
          Complete Complete
        • Stock_Number:
          32227
        • Times Scheduled:
          2
        • Park_Company:
           Forest Edge caravan park
        • Park_Postcode:
          BH24 2SD
        • Park_Phone:
          01202872817
        • Park_Code:
          FORE05
        • Additional Contact Details:
          Hide
          Owner: Brooks.
          Handover was 7th February 2017.
          Show
          Owner: Brooks. Handover was 7th February 2017.
        • Park_Key_Account:
          Yes
        • SLA Status:
        • SLA: Open Jobs Overdue Status:
        1. Swift Claim .png
          378 kB
        2. Swift Acknowledgement.png
          380 kB
        3. screenshot-1.png
          164 kB
        4. Email from Leanne.png
          326 kB
        5. Email from Jaybe.png
          413 kB

          Issue Links

          Customer Problem with

          Beds (8 Weeks) - Beds SWIFT-18668 Master Bedroom - Bed the gas struts are fault and you can no longer lift up the bed.

          • Normal - Normal Priority
          • Complete

            Activity

            Charleen Sibley
            08/Mar/18 1:14 PM
            Charleen Sibley
            Resolved
            Status Change
            Charleen Sibley
            Complete
            4 seconds
            Charleen Sibley
            08/Mar/18 1:13 PM
            Ellie W
            Awaiting Payment
            Status Change
            Charleen Sibley
            Resolved
            3 seconds
            Charleen Sibley
            08/Mar/18 1:13 PM
            Ellie W
            Issue Invoice
            Status Change
            Ellie W
            Awaiting Payment
            4 seconds
            Charleen Sibley
            08/Mar/18 1:13 PM
            Claire Folland
            Engineer Scheduled
            Status Change
            Ellie W
            Issue Invoice
            2 seconds
            Charleen Sibley
            08/Mar/18 1:13 PM
            Claire Folland
            Worksheet Issued
            Status Change
            Claire Folland
            Engineer Scheduled
            3 seconds
            Charleen Sibley
            08/Mar/18 1:13 PM
            Claire Folland
            Acknowledged
            Status Change
            Claire Folland
            Worksheet Issued
            2 seconds
            Charleen Sibley
            08/Mar/18 1:13 PM
            Claire Folland
            Submitted
            Status Change
            Claire Folland
            Acknowledged
            1 minute and 47 seconds
            Charleen Sibley
            08/Mar/18 1:11 PM
            Claire Folland
            Reopened
            Status Change
            Claire Folland
            Submitted
            21 hours and 15 minutes and 35 seconds
            Debbie Bartlett
            07/Mar/18 3:56 PM
            Claire Folland
            Complete
            Status Change
            Claire Folland
            Reopened
            2 months and 2 weeks and 5 days and 7 minutes and 6 seconds
            Claire Folland
            16/Dec/17 3:49 PM
            Claire Folland
            Resolved
            Status Change
            Claire Folland
            Complete
            3 seconds
            Claire Folland
            16/Dec/17 3:49 PM
            Ellie W
            Awaiting Payment
            Status Change
            Claire Folland
            Resolved
            3 seconds
            Claire Folland
            16/Dec/17 3:49 PM
            Ellie W
            Issue Invoice
            Status Change
            Ellie W
            Awaiting Payment
            5 seconds
            Claire Folland
            16/Dec/17 3:48 PM
            Isabel Smith
            Engineer Scheduled
            Status Change
            Ellie W
            Issue Invoice
            1 second
            Claire Folland
            16/Dec/17 3:48 PM
            Isabel Smith
            Worksheet Issued
            Status Change
            Isabel Smith
            Engineer Scheduled
            2 seconds
            Claire Folland
            16/Dec/17 3:48 PM
            Isabel Smith
            Acknowledged
            Status Change
            Isabel Smith
            Worksheet Issued
            2 weeks and 2 days and 5 hours and 16 minutes and 59 seconds
            Isabel Smith
            30/Nov/17 10:31 AM
            Isabel Smith
            Submitted
            Status Change
            Isabel Smith
            Acknowledged
            1 hour and 29 seconds
            Transition Owner Before Transition Transition After Transition Response Time
            Isabel Smith
            30/Nov/17 9:31 AM
            Isabel Smith
            Open
            Status Change
            Isabel Smith
            Submitted
            4 minutes and 17 seconds

              People

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                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved: