Swift
  1. Swift
  2. SWIFT-18547

cupboard door above the vanity unit in main bedroom, the magnetic strip does not remain fixed and therefore unable to shut

    Details

    • Type: Bedroom Furniture (8 Weeks) Bedroom Furniture (8 Weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      quince26
    • Hire_or_Retail:
      Retail
    • Serial:
      024157h
    • Model:
      Antibes
    • Year:
      2017
    • Size:
      40x12
    • ID Number:
      sbh008098
    • Status Colour:
      Complete Complete
    • Stock_Number:
      33041
    • Times Scheduled:
      1
    • Park_Company:
       Oakdene Forest Park
    • Park_Postcode:
      BH24 2RZ
    • Park_Phone:
      01202 865601
    • Park_Email:
      Leanne.Buckingham@shorefield.co.uk
    • Park_Code:
      OAKD02
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. Swift engineer visit.png
      331 kB
    2. SWIFT ACK 7.2.18.png
      303 kB
    3. screenshot-1.png
      222 kB
    4. email to park re eng Swift.png
      346 kB
    5. Conf of plot and tel no.png
      411 kB

      Activity

      Hide
      Claire Folland added a comment -
      Leanne from the park phoned wanting an update, checked the swift system, the swift engineer completed this 19-2-18, she will advise the customer
      Show
      Claire Folland added a comment - Leanne from the park phoned wanting an update, checked the swift system, the swift engineer completed this 19-2-18, she will advise the customer
      Hide
      Berenice Law (Inactive) added a comment -
      Email came back from Leanne as on holiday and undeliverable to sales so I telephoned and spoke to Lynne and advised her verbally.
      Show
      Berenice Law (Inactive) added a comment - Email came back from Leanne as on holiday and undeliverable to sales so I telephoned and spoke to Lynne and advised her verbally.
      Hide
      Berenice Law (Inactive) added a comment -
      Swift have emailed to advise engineer visit is scheduled w/c 19.2.18. - screenshot attached. I have emailed the park to advise and requested they contact us us if this is not convenient- screenshot attached. I have also emailed Swift with the plot number and contact details of the park. - screenshot attached.
      Show
      Berenice Law (Inactive) added a comment - Swift have emailed to advise engineer visit is scheduled w/c 19.2.18. - screenshot attached. I have emailed the park to advise and requested they contact us us if this is not convenient- screenshot attached. I have also emailed Swift with the plot number and contact details of the park. - screenshot attached.
      Hide
      Berenice Law (Inactive) added a comment -
      Swift have acknowledged this claim SBH008098 and will be sending one of their engineers, no date advised as yet. Screenshot attached.
      Emailed park to advise - screenshot attached.
      Show
      Berenice Law (Inactive) added a comment - Swift have acknowledged this claim SBH008098 and will be sending one of their engineers, no date advised as yet. Screenshot attached. Emailed park to advise - screenshot attached.
      Hide
      Claire Folland added a comment -
      Leanne from the park has advised this has been going on since july, submitted new claim into swift, emailed Leanne
      Show
      Claire Folland added a comment - Leanne from the park has advised this has been going on since july, submitted new claim into swift, emailed Leanne

        People

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          Dates

          • Due:
            Created:
            Updated:
            Resolved: