Swift
  1. Swift
  2. SWIFT-18547

cupboard door above the vanity unit in main bedroom, the magnetic strip does not remain fixed and therefore unable to shut

        Details

        • Type: Bedroom Furniture (8 Weeks) Bedroom Furniture (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          quince26
        • Hire_or_Retail:
          Retail
        • Serial:
          024157h
        • Model:
          Antibes
        • Year:
          2017
        • Size:
          40x12
        • ID Number:
          sbh008098
        • Status Colour:
          Complete Complete
        • Stock_Number:
          33041
        • Times Scheduled:
          1
        • Park_Company:
           Oakdene Forest Park
        • Park_Postcode:
          BH24 2RZ
        • Park_Phone:
          01202 865601
        • Park_Email:
          Leanne.Buckingham@shorefield.co.uk
        • Park_Code:
          OAKD02
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. screenshot-1.png
          222 kB
        2. SWIFT ACK 7.2.18.png
          303 kB
        3. Swift engineer visit.png
          331 kB
        4. email to park re eng Swift.png
          346 kB
        5. Conf of plot and tel no.png
          411 kB

          Activity

          Ascending order - Click to sort in descending order
          Hide
          Permalink
          Claire Folland added a comment -
          Leanne from the park has advised this has been going on since july, submitted new claim into swift, emailed Leanne
          Show
          Claire Folland added a comment - Leanne from the park has advised this has been going on since july, submitted new claim into swift, emailed Leanne
          Hide
          Permalink
          Berenice Law (Inactive) added a comment -
          Swift have acknowledged this claim SBH008098 and will be sending one of their engineers, no date advised as yet. Screenshot attached.
          Emailed park to advise - screenshot attached.
          Show
          Berenice Law (Inactive) added a comment - Swift have acknowledged this claim SBH008098 and will be sending one of their engineers, no date advised as yet. Screenshot attached. Emailed park to advise - screenshot attached.
          Hide
          Permalink
          Berenice Law (Inactive) added a comment -
          Swift have emailed to advise engineer visit is scheduled w/c 19.2.18. - screenshot attached. I have emailed the park to advise and requested they contact us us if this is not convenient- screenshot attached. I have also emailed Swift with the plot number and contact details of the park. - screenshot attached.
          Show
          Berenice Law (Inactive) added a comment - Swift have emailed to advise engineer visit is scheduled w/c 19.2.18. - screenshot attached. I have emailed the park to advise and requested they contact us us if this is not convenient- screenshot attached. I have also emailed Swift with the plot number and contact details of the park. - screenshot attached.
          Hide
          Permalink
          Berenice Law (Inactive) added a comment -
          Email came back from Leanne as on holiday and undeliverable to sales so I telephoned and spoke to Lynne and advised her verbally.
          Show
          Berenice Law (Inactive) added a comment - Email came back from Leanne as on holiday and undeliverable to sales so I telephoned and spoke to Lynne and advised her verbally.
          Hide
          Permalink
          Claire Folland added a comment -
          Leanne from the park phoned wanting an update, checked the swift system, the swift engineer completed this 19-2-18, she will advise the customer
          Show
          Claire Folland added a comment - Leanne from the park phoned wanting an update, checked the swift system, the swift engineer completed this 19-2-18, she will advise the customer

            People

            • Watchers:
              0 Start watching this issue

              Dates

              • Due:
                Created:
                Updated:
                Resolved: