Swift
  1. Swift
  2. SWIFT-18566

3 Dining chair - the chair is wobbly as the pad is missing from the bottom of the leg(additional issue)

    Details

    • Type: Dining Furniture (8 Weeks) Dining Furniture (8 Weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Undecided
    • Plot:
      319
    • Hire_or_Retail:
      Hire_fleet
    • Serial:
      027188h
    • Manufacturer:
      Swift
    • Model:
      Biarritz
    • Year:
      2018
    • Size:
      38 x 12
    • ID Number:
      SBH008110
    • Status Colour:
      Complete Complete
    • Stock_Number:
      34566
    • Times Scheduled:
      1
    • Park_Company:
       Mother Ivey's Bay Holiday Park
    • Park_Postcode:
      PL28 8SL
    • Park_Phone:
      01841 520990
    • Park_Email:
      paulw@motheriveysbay.com
    • Park_Code:
      MOTH01
    • Park_Key_Account:
      Yes
    • SLA Status:

      Description

      This was emailed over from Paul at the park following the PDI and the submission of it.

        Activity

        Hide
        Heather Barbieri (Inactive) added a comment -
        email sent to Paul confirming swift are sending the part straight to the park
        Show
        Heather Barbieri (Inactive) added a comment - email sent to Paul confirming swift are sending the part straight to the park
        Hide
        Heather Barbieri (Inactive) added a comment -
        Sarah has called to advise she will reject our claim for twenty minutes but is sending the part to the park for them to fit.
        Show
        Heather Barbieri (Inactive) added a comment - Sarah has called to advise she will reject our claim for twenty minutes but is sending the part to the park for them to fit.
        Hide
        Heather Barbieri (Inactive) added a comment -
        I have resubmitted the claim stating
        we do not have a photo of the pad for the chair leg bottom. Please can you send a couple to site or Surf Bay, thanks I have spoken to Swift and they will call if any problems
        Show
        Heather Barbieri (Inactive) added a comment - I have resubmitted the claim stating we do not have a photo of the pad for the chair leg bottom. Please can you send a couple to site or Surf Bay, thanks I have spoken to Swift and they will call if any problems
        Hide
        Berenice Law (Inactive) added a comment -
        Hi,

        Thank you for submitting your early warning report against chassis 027188H.

        We have created claim SBH008110 on your behalf with the following fault line(s):

        Park have reported that one of the dining chairs is wobbly and does not sit evenly on floor. It does not have a pad at the bottom of the leg like the other chairs. Please advise if you need a photograph or any further information.

        Could you please complete this claim and submit for authorisation.
        Show
        Berenice Law (Inactive) added a comment - Hi, Thank you for submitting your early warning report against chassis 027188H. We have created claim SBH008110 on your behalf with the following fault line(s): Park have reported that one of the dining chairs is wobbly and does not sit evenly on floor. It does not have a pad at the bottom of the leg like the other chairs. Please advise if you need a photograph or any further information. Could you please complete this claim and submit for authorisation.
        Hide
        Berenice Law (Inactive) added a comment -
        Swift placed on pause for clarification, this has been done and resubmitted. Screenshot attached.
        Show
        Berenice Law (Inactive) added a comment - Swift placed on pause for clarification, this has been done and resubmitted. Screenshot attached.
        Hide
        Berenice Law (Inactive) added a comment -
        Submitted as an early warning as the unit is not yet commissioned - screenshot attached.

        I have emailed the park to advise of the submission.
        Show
        Berenice Law (Inactive) added a comment - Submitted as an early warning as the unit is not yet commissioned - screenshot attached. I have emailed the park to advise of the submission.

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            Dates

            • Created:
              Updated:
              Resolved: