Details
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Type:
Dining Furniture (8 Weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:Undecided
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Plot:319
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Hire_or_Retail:Hire_fleet
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Serial:027188h
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Manufacturer:Swift
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Model:Biarritz
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Year:2018
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Size:38 x 12
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ID Number:SBH008110
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Status Colour:
Complete
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Stock_Number:34566
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Times Scheduled:1
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Park_Company:Mother Ivey's Bay Holiday Park
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Park_Postcode:PL28 8SL
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Park_Phone:01841 520990
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Park_Email:paulw@motheriveysbay.com
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Park_Code:MOTH01
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Park_Key_Account:Yes
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SLA Status:
Description
This was emailed over from Paul at the park following the PDI and the submission of it.
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | PL28 8SL | |
| Park_Email | paulw@motheriveysbay.com | |
| Park_Phone | 01841 520990 | |
| Park_Code | MOTH01 | |
| Park_Key_Account | Yes | |
| Park_Address2 | Trevose Head | |
| Park_City | Near Padstow | |
| Park_Address | Mother Ivey's Bay Holiday Park |
| Attachment | Additional sub of chair leg issue.png [ 201901 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | Email from park to report chair leg issue.png [ 201902 ] |
| Attachment | Resubmit to Swift for dining chair.png [ 201919 ] |
Swift placed on pause for clarification, this has been done and resubmitted. Screenshot attached.
Show
Berenice Law (Inactive)
added a comment - Swift placed on pause for clarification, this has been done and resubmitted. Screenshot attached.
Hi,
Thank you for submitting your early warning report against chassis 027188H.
We have created claim SBH008110 on your behalf with the following fault line(s):
Park have reported that one of the dining chairs is wobbly and does not sit evenly on floor. It does not have a pad at the bottom of the leg like the other chairs. Please advise if you need a photograph or any further information.
Could you please complete this claim and submit for authorisation.
Thank you for submitting your early warning report against chassis 027188H.
We have created claim SBH008110 on your behalf with the following fault line(s):
Park have reported that one of the dining chairs is wobbly and does not sit evenly on floor. It does not have a pad at the bottom of the leg like the other chairs. Please advise if you need a photograph or any further information.
Could you please complete this claim and submit for authorisation.
Show
Berenice Law (Inactive)
added a comment - Hi,
Thank you for submitting your early warning report against chassis 027188H.
We have created claim SBH008110 on your behalf with the following fault line(s):
Park have reported that one of the dining chairs is wobbly and does not sit evenly on floor. It does not have a pad at the bottom of the leg like the other chairs. Please advise if you need a photograph or any further information.
Could you please complete this claim and submit for authorisation.
| ID Number | SBH008110 |
I have resubmitted the claim stating
we do not have a photo of the pad for the chair leg bottom. Please can you send a couple to site or Surf Bay, thanks I have spoken to Swift and they will call if any problems
we do not have a photo of the pad for the chair leg bottom. Please can you send a couple to site or Surf Bay, thanks I have spoken to Swift and they will call if any problems
Show
Heather Barbieri (Inactive)
added a comment - I have resubmitted the claim stating
we do not have a photo of the pad for the chair leg bottom. Please can you send a couple to site or Surf Bay, thanks I have spoken to Swift and they will call if any problems
Sarah has called to advise she will reject our claim for twenty minutes but is sending the part to the park for them to fit.
Show
Heather Barbieri (Inactive)
added a comment - Sarah has called to advise she will reject our claim for twenty minutes but is sending the part to the park for them to fit.
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Berenice Law [ berenice ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Heather Barbieri [ heather ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
email sent to Paul confirming swift are sending the part straight to the park
Show
Heather Barbieri (Inactive)
added a comment - email sent to Paul confirming swift are sending the part straight to the park
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
21m 12s | 1 | Berenice Law (Inactive) | 13/Feb/18 1:02 PM | |||||
|
7d 20h 49m | 1 | Heather Barbieri (Inactive) | 21/Feb/18 9:52 AM | |||||
|
6s | 1 | Heather Barbieri (Inactive) | 21/Feb/18 9:52 AM | |||||
|
5s | 1 | Heather Barbieri (Inactive) | 21/Feb/18 9:52 AM | |||||
|
6s | 1 | Heather Barbieri (Inactive) | 21/Feb/18 9:52 AM | |||||
|
4s | 1 | Heather Barbieri (Inactive) | 21/Feb/18 9:52 AM | |||||
|
7s | 1 | Heather Barbieri (Inactive) | 21/Feb/18 9:52 AM | |||||
|
5s | 1 | Heather Barbieri (Inactive) | 21/Feb/18 9:52 AM |
I have emailed the park to advise of the submission.