Details
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Type:
Kitchen Cupboards (8 Weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:Undecided
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Plot:Red 71
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Serial:013172H
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Manufacturer:Swift
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Model:Auvergne
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Year:2013
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ID Number:SBH008186
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Status Colour:
Complete
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Stock_Number:29241
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Times Scheduled:3
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Park_Company:Bowleaze Cove - Waterside Holidays
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Park_Postcode:DT3 6PP
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Park_Contact:Jon Walker
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Park_Phone:01305833103 / Sophie Direct: 01305 836848
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Park_Email:WARRANTY@WATERSIDEHOLIDAYS.CO.UK // info@watersideholidays.co.uk
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Park_Code:WATE01
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Park_Key_Account:Yes
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SLA Status:
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SLA: Open Jobs Overdue Status:
Issue Links
- Customer Problem with
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SWIFT-18988
Kitchen - Cupboard doors Delaminating-- Park PO no W1637.
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- Complete
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SWIFT-18988
Kitchen - Cupboard doors Delaminating-- Park PO no W1637.
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- Complete
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Activity
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Debbie Bartlett (Inactive)
added a comment -
Permalink
This issue was originally a chargeable But the van owner decided he wanted a refund as the cupboard doors kept delaminating and was going to source the doors from else wear. I called Sarah to asked if she would take the doors back and she advised that she would be happy to replace the delaminating doors as they where still within there 5 year warranty. After speaking with the owner he is happy to let Swift do this. Email form the park attached. Claim submitted to swift SBH008186.
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Debbie Bartlett (Inactive)
added a comment - This issue was originally a chargeable But the van owner decided he wanted a refund as the cupboard doors kept delaminating and was going to source the doors from else wear. I called Sarah to asked if she would take the doors back and she advised that she would be happy to replace the delaminating doors as they where still within there 5 year warranty. After speaking with the owner he is happy to let Swift do this. Email form the park attached. Claim submitted to swift SBH008186.
COMPLETED MATT 2.8.18
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Marion Pratt (Inactive)
added a comment - COMPLETED MATT 2.8.18
Swift Authorised their own engineer
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Marion Pratt (Inactive)
added a comment - Swift Authorised their own engineer
Sophi from the park has emailed to say that the doors have not all been replaced I have the doors out in the store room and have issued a further worksheet to change the rest of the doors. When Matt attended the Daughter in Law was at the caravan
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Heather Barbieri (Inactive)
added a comment - Sophi from the park has emailed to say that the doors have not all been replaced I have the doors out in the store room and have issued a further worksheet to change the rest of the doors. When Matt attended the Daughter in Law was at the caravan
We have all the doors for this caravan I have spoken to Sophie and she said to send all t he doors to her at the park and they will fit worksheet issued and doors labelled
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Heather Barbieri (Inactive)
added a comment - - edited We have all the doors for this caravan I have spoken to Sophie and she said to send all t he doors to her at the park and they will fit worksheet issued and doors labelled
COMPLETED STEVE 26.9.18
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Marion Pratt (Inactive)
added a comment - COMPLETED STEVE 26.9.18