Details
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Type:
Lounge Furniture (8 Weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:RTM
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Plot:5
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Hire_or_Retail:Retail
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Serial:023776H
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Manufacturer:Swift
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Model:Burgundy
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Year:2017
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Size:35 X 12
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ID Number:SBH009160
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Status Colour:
Complete
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Stock_Number:33460
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Times Scheduled:1
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Park_Company:Ladram Bay Holiday Centre
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Park_Postcode:EX9 7BX
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Park_Phone:01395 568761
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Park_Email:info@ladrambay.co.uk
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Park_Code:LADR01
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Additional Contact Details:
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Park_Key_Account:Yes
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SLA Status:
Activity
- All
- Comments
- History
- Activity
- Transitions
- Stateoscope
I have called then supplier and they have advised that they are not sure if they have attended. I have advised I will call them back tomorrow.
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Debbie Bartlett (Inactive)
added a comment - I have called then supplier and they have advised that they are not sure if they have attended. I have advised I will call them back tomorrow.
Supplier have emailed to say they haven't heard from the park.
I called the park (16:29) and I spoke to Dan. He said that Carl is in tomorrow and confirmed with me that I can give the supplier their number.
I have emailed the supplier back with the parks number and said to call tomorrow and ask for Carl.
I called the park (16:29) and I spoke to Dan. He said that Carl is in tomorrow and confirmed with me that I can give the supplier their number.
I have emailed the supplier back with the parks number and said to call tomorrow and ask for Carl.
Show
Summer Stangroom (Inactive)
added a comment - Supplier have emailed to say they haven't heard from the park.
I called the park (16:29) and I spoke to Dan. He said that Carl is in tomorrow and confirmed with me that I can give the supplier their number.
I have emailed the supplier back with the parks number and said to call tomorrow and ask for Carl.
Liam from Widney called (14:34) to say he contacted the park and spoke to a Helen and she told him no one there deals with warranty and aftersales issues and he wants to speak to someone about this as this is normal for the thermostat to do this. I said there are people that deal with it and I will contact them and get them to call him. He said the best number is 02476 377547.
I called the park (14:38) and spoke to Paul and he said he will get Carl to call him.
I called the park (14:38) and spoke to Paul and he said he will get Carl to call him.
Show
Summer Stangroom (Inactive)
added a comment - Liam from Widney called (14:34) to say he contacted the park and spoke to a Helen and she told him no one there deals with warranty and aftersales issues and he wants to speak to someone about this as this is normal for the thermostat to do this. I said there are people that deal with it and I will contact them and get them to call him. He said the best number is 02476 377547.
I called the park (14:38) and spoke to Paul and he said he will get Carl to call him.
I have chased supplier for update.
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Summer Stangroom (Inactive)
added a comment - I have chased supplier for update.
Supplier has queried for DOS. I have given the info required.
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Summer Stangroom (Inactive)
added a comment - Supplier has queried for DOS. I have given the info required.
Park emailed with info. I have submitted.
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Summer Stangroom (Inactive)
added a comment - Park emailed with info. I have submitted.
Park emailed to report. They won't send us photos.
I have emailed for owners name, dos and plot.
Once received I will then submit.
I have emailed for owners name, dos and plot.
Once received I will then submit.
Show
Summer Stangroom (Inactive)
added a comment - Park emailed to report. They won't send us photos.
I have emailed for owners name, dos and plot.
Once received I will then submit.
Widney explained the fire is on a thermostat and when the fire reaches the required heat it turns off the park engineer was happy all working ok