Swift
  1. Swift
  2. SWIFT-21056

Offside wall light in lounge is faulty - went from flickering, to dim and now it doesn't work at all. Customer thinks it's an electrical fault.

    Details

    • Type: Lampshades/lights (2 weeks) Lampshades/lights (2 weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      156
    • Hire_or_Retail:
      Retail
    • Serial:
      026904H
    • Manufacturer:
      Swift
    • Model:
      Biarritz Lodge
    • Year:
      2018
    • Size:
      40 X 13
    • ID Number:
      SBH009174
    • Status Colour:
      Complete Complete
    • Stock_Number:
      34659
    • Times Scheduled:
      1
    • Park_Company:
       Oaklands Park
    • Park_Postcode:
      PL13 2JS
    • Park_Contact:
      Nicky
    • Park_Phone:
      07342939494
    • Park_Email:
      Info@Oaklands-Park.co.uk
    • Park_Code:
      AOK01
    • Additional Contact Details:
      Hide
      Owners name: Steve Bradley.
      DOS: September 2018.
      07879 490885.
      Show
      Owners name: Steve Bradley. DOS: September 2018. 07879 490885.
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. Swift Submit.png
      342 kB
    2. Swift Acknowledgement .png
      339 kB
    3. screenshot-1.png
      279 kB

      Activity

      Hide
      Summer Stangroom (Inactive) added a comment -
      Matt P has been at the unit today and called Debbie to tell her to call the customer as he has said there is an electrical fault.
      I called the customer (15:44) and he explained the fault and thinks it's an electrical fault and not just a simple bulb change.
      I have submitted to Swift.
      Show
      Summer Stangroom (Inactive) added a comment - Matt P has been at the unit today and called Debbie to tell her to call the customer as he has said there is an electrical fault. I called the customer (15:44) and he explained the fault and thinks it's an electrical fault and not just a simple bulb change. I have submitted to Swift.
      Hide
      Summer Stangroom (Inactive) added a comment -
      Swift have authorised for them to attend - no date as of yet.
      Show
      Summer Stangroom (Inactive) added a comment - Swift have authorised for them to attend - no date as of yet.
      Hide
      Debbie Bartlett (Inactive) added a comment -
      Swift have advised via the portal that this job is now completed. Screen shot attached.
      Show
      Debbie Bartlett (Inactive) added a comment - Swift have advised via the portal that this job is now completed. Screen shot attached.

        People

        • Watchers:
          0 Start watching this issue

          Dates

          • Created:
            Updated:
            Resolved: