Swift
  1. Swift
  2. SWIFT-21088

The whole caravan is having really bad condensation.

        Details

        • Type: Internal Issues (1 Week) Internal Issues (1 Week)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Hire_or_Retail:
          Hire_fleet
        • Serial:
          028106H
        • Manufacturer:
          Swift
        • Model:
          Biarritz
        • Year:
          2018
        • Size:
          38 X 12
        • ID Number:
          SBH009192
        • Status Colour:
          Complete Complete
        • Stock_Number:
          34674
        • Times Scheduled:
          1
        • Park_Company:
           chelsfield Farm
        • Park_Postcode:
          PL15 8NU
        • Park_Phone:
          01566 785828 / Marian: 07702 205293
        • Park_Email:
          info@chelsfieldfarm.co.uk
        • Park_Code:
          chel02
        • Park_Key_Account:
          No
        • SLA Status:
        1. Swift Submit.png
          342 kB
        2. Swift Engineer Date.png
          324 kB
        3. swift completed.png
          419 kB
        4. Swift Acknowledgement .png
          344 kB
        5. Email to Park.png
          383 kB

          Activity

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          Summer Stangroom (Inactive) added a comment - - edited
          Marian from the park called (11:54) to say they have people in this at the moment and have reported this. They have checked all the vents and they are all fine and not covered up or anything. But it's so bad that material bits like the sofa are getting damp and also filling up the de-humidifiers the people have put in the unit to help.
          I am unsure who should go to this because there may not be anything we can do. I have called Steve (12:08) and left a vm to see if he can help advise.
          Show
          Summer Stangroom (Inactive) added a comment - - edited Marian from the park called (11:54) to say they have people in this at the moment and have reported this. They have checked all the vents and they are all fine and not covered up or anything. But it's so bad that material bits like the sofa are getting damp and also filling up the de-humidifiers the people have put in the unit to help. I am unsure who should go to this because there may not be anything we can do. I have called Steve (12:08) and left a vm to see if he can help advise.
          Hide
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          Summer Stangroom (Inactive) added a comment -
          Steve called me back (12:13) and said it's best to send Swift as there would be nothing we can really do. He said there probably isn't a fault with the unit itself, it's just the winter period really.
          But I have submitted for Swift to attend.
          Show
          Summer Stangroom (Inactive) added a comment - Steve called me back (12:13) and said it's best to send Swift as there would be nothing we can really do. He said there probably isn't a fault with the unit itself, it's just the winter period really. But I have submitted for Swift to attend.
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment -
          Swift have auth for them to attend and said they are going on the week commencing 04/02/19.
          I have emailed this to the park.
          Show
          Summer Stangroom (Inactive) added a comment - Swift have auth for them to attend and said they are going on the week commencing 04/02/19. I have emailed this to the park.
          Hide
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          Charleen Sibley added a comment -
          Swift attended and said there are clothes drying on the radiators and the van is being lived in. They have advised the park / owners.
          Show
          Charleen Sibley added a comment - Swift attended and said there are clothes drying on the radiators and the van is being lived in. They have advised the park / owners.

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              Dates

              • Created:
                Updated:
                Resolved: