Details
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Type:
Internal Issues (1 Week)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Hire_or_Retail:Hire_fleet
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Serial:028106H
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Manufacturer:Swift
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Model:Biarritz
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Year:2018
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Size:38 X 12
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ID Number:SBH009192
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Status Colour:
Complete
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Stock_Number:34674
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Times Scheduled:1
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Park_Company:chelsfield Farm
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Park_Postcode:PL15 8NU
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Park_Phone:01566 785828 / Marian: 07702 205293
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Park_Email:info@chelsfieldfarm.co.uk
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Park_Code:chel02
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Park_Key_Account:No
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | PL15 8NU | |
| Park_Email | info@chesfieldfarm.co.uk | |
| Park_Phone | 01566 785828 / Marian: 07702 205293 | |
| Park_Code | chel02 | |
| Park_Key_Account | No | |
| Park_Address2 | Boyton | |
| Park_City | Launceston | |
| Park_Address | Chesfield Farm |
| ID Number | SBH009192 |
Steve called me back (12:13) and said it's best to send Swift as there would be nothing we can really do. He said there probably isn't a fault with the unit itself, it's just the winter period really.
But I have submitted for Swift to attend.
But I have submitted for Swift to attend.
Show
Summer Stangroom (Inactive)
added a comment - Steve called me back (12:13) and said it's best to send Swift as there would be nothing we can really do. He said there probably isn't a fault with the unit itself, it's just the winter period really.
But I have submitted for Swift to attend.
| Attachment | Swift Submit.png [ 234206 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | Swift Acknowledgement .png [ 235711 ] |
| Attachment | Swift Engineer Date.png [ 235712 ] |
Swift have auth for them to attend and said they are going on the week commencing 04/02/19.
I have emailed this to the park.
I have emailed this to the park.
Show
Summer Stangroom (Inactive)
added a comment - Swift have auth for them to attend and said they are going on the week commencing 04/02/19.
I have emailed this to the park.
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Responsibility | SurfBay Attending [ 10042 ] | Manufacturer Attending [ 10045 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Attachment | Email to Park.png [ 235713 ] |
| Park_Contact |
| Attachment | Email to Park.png [ 235713 ] |
| Attachment | Email to Park.png [ 235716 ] |
| Attachment | swift completed.png [ 239630 ] |
Swift attended and said there are clothes drying on the radiators and the van is being lived in. They have advised the park / owners.
Show
Charleen Sibley
added a comment - Swift attended and said there are clothes drying on the radiators and the van is being lived in. They have advised the park / owners.
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Assignee | Summer Stangroom [ summer ] | Charleen Sibley [ charleen sibley ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Charleen Sibley [ charleen sibley ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
16m 13s | 1 | Summer Stangroom (Inactive) | 03/Jan/19 12:18 PM | |||||
|
19d 3h 35m | 1 | Summer Stangroom (Inactive) | 22/Jan/19 3:53 PM | |||||
|
6s | 1 | Summer Stangroom (Inactive) | 22/Jan/19 3:53 PM | |||||
|
51d 17h 17m | 1 | charleen sibley | 15/Mar/19 9:11 AM | |||||
|
6s | 1 | charleen sibley | 15/Mar/19 9:11 AM | |||||
|
3s | 1 | charleen sibley | 15/Mar/19 9:11 AM | |||||
|
3s | 1 | charleen sibley | 15/Mar/19 9:11 AM | |||||
|
5s | 1 | charleen sibley | 15/Mar/19 9:12 AM |
I am unsure who should go to this because there may not be anything we can do. I have called Steve (12:08) and left a vm to see if he can help advise.