Swift
  1. Swift
  2. SWIFT-21240

The water heater is making a noise and the gasman has called Morco they have said it is a faulty gas valve. SN of boiler is ADP21087400057366.

        Details

        • Type: Boiler (2 Weeks) Boiler (2 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          RTM
        • Plot:
          B62
        • Hire_or_Retail:
          Retail
        • Serial:
          029720H
        • Manufacturer:
          Swift
        • Model:
          Burgundy
        • Year:
          2019
        • Size:
          28 X 12
        • ID Number:
          SBH009241
        • Status Colour:
          Complete Complete
        • Stock_Number:
          35515
        • Times Scheduled:
          2
        • Park_Company:
           Beer Head Caravan Park
        • Park_Postcode:
          EX12 3AH
        • Park_Phone:
          01297 21107
        • Park_Email:
          office@beer-head.com
        • Park_Code:
          BEER01
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. Email from Debbie.png
          431 kB
        2. Swift Early Warning.png
          324 kB
        3. Swift Submit.png
          350 kB
        4. Swift Query.png
          326 kB
        5. screenshot-1.png
          347 kB
        6. screenshot-2.png
          328 kB

          Activity

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          Summer Stangroom (Inactive) added a comment -
          Park emailed Debbie this issue and she has forwarded to me.
          I have submitted to Swift as an early warning.
          I have emailed the park back also.
          Show
          Summer Stangroom (Inactive) added a comment - Park emailed Debbie this issue and she has forwarded to me. I have submitted to Swift as an early warning. I have emailed the park back also.
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          Summer Stangroom (Inactive) added a comment -
          Have fully submitted.
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          Summer Stangroom (Inactive) added a comment - Have fully submitted.
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          Summer Stangroom (Inactive) added a comment -
          Rachael at Swift queried and said "Please can you kindly add the part number for the boiler, I have added a parts enquiry on your behalf however part number not broken down."
          I've looked and no PER was done. I have said so and re-submitted.
          Show
          Summer Stangroom (Inactive) added a comment - Rachael at Swift queried and said "Please can you kindly add the part number for the boiler, I have added a parts enquiry on your behalf however part number not broken down." I've looked and no PER was done. I have said so and re-submitted.
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          Heather Barbieri (Inactive) added a comment -
          Swift have authorised this claim for the morco engineer to attend
          Show
          Heather Barbieri (Inactive) added a comment - Swift have authorised this claim for the morco engineer to attend
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          Michelle Brooks (Inactive) added a comment -
          Morco attended and completed, confirmation from Swift 26/02/2019
          Show
          Michelle Brooks (Inactive) added a comment - Morco attended and completed, confirmation from Swift 26/02/2019

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              Dates

              • Created:
                Updated:
                Resolved:
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