Swift
  1. Swift
  2. SWIFT-21240

The water heater is making a noise and the gasman has called Morco they have said it is a faulty gas valve. SN of boiler is ADP21087400057366.

        Details

        • Type: Boiler (2 Weeks) Boiler (2 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          RTM
        • Plot:
          B62
        • Hire_or_Retail:
          Retail
        • Serial:
          029720H
        • Manufacturer:
          Swift
        • Model:
          Burgundy
        • Year:
          2019
        • Size:
          28 X 12
        • ID Number:
          SBH009241
        • Status Colour:
          Complete Complete
        • Stock_Number:
          35515
        • Times Scheduled:
          2
        • Park_Company:
           Beer Head Caravan Park
        • Park_Postcode:
          EX12 3AH
        • Park_Phone:
          01297 21107
        • Park_Email:
          office@beer-head.com
        • Park_Code:
          BEER01
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. Email from Debbie.png
          431 kB
        2. screenshot-1.png
          347 kB
        3. screenshot-2.png
          328 kB
        4. Swift Early Warning.png
          324 kB
        5. Swift Query.png
          326 kB
        6. Swift Submit.png
          350 kB

          Activity

          Ascending order - Click to sort in descending order
          Summer Stangroom (Inactive) created issue -
          Summer Stangroom (Inactive) made changes -
          Field Original Value New Value
          Park_Postcode EX12 3AH
          Park_Email office@beer-head.com
          Park_Phone 01297 21107
          Park_Code BEER01
          Park_Key_Account Yes
          Park_Address2 Beer Head
          Park_City Seaton
          Park_Address Beer Head Caravan Park
          Summer Stangroom (Inactive) made changes -
          Summary The water heater is making a noise and the gasman has called Morco they have said it is a faulty gas valve. The water heater is making a noise and the gasman has called Morco they have said it is a faulty gas valve. SN of boiler is ADP21087400057366.
          Summer Stangroom (Inactive) made changes -
          Attachment Email from Debbie.png [ 235788 ]
          Summer Stangroom (Inactive) made changes -
          Attachment Swift Early Warning.png [ 235790 ]
          Summer Stangroom (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Summer Stangroom (Inactive) made changes -
          Attachment Swift Submit.png [ 235808 ]
          Summer Stangroom (Inactive) made changes -
          ID Number SBH009241
          Summer Stangroom (Inactive) made changes -
          Attachment Swift Query.png [ 236330 ]
          Heather Barbieri (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-1.png [ 236810 ]
          Michelle Brooks (Inactive) made changes -
          Attachment screenshot-2.png [ 254996 ]
          Michelle Brooks (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Michelle Brooks (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 26/Aug/19
          Assignee Summer Stangroom [ summer ] Michelle Brooks [ michelle ]
          Plot
          Michelle Brooks (Inactive) made changes -
          Times Scheduled 1 2
          Status Engineer Scheduled [ 10000 ] Engineer Visit Rescheduled [ 10010 ]
          Plot
          Michelle Brooks (Inactive) made changes -
          Status Engineer Visit Rescheduled [ 10010 ] Issue Invoice [ 10451 ]
          Assignee Michelle Brooks [ michelle ] Ellie W [ temp ]
          Michelle Brooks (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Michelle Brooks (Inactive) made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Michelle Brooks [ michelle ]
          Resolution Completed [ 1 ]
          Michelle Brooks (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]

            People

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              Dates

              • Created:
                Updated:
                Resolved:
                Work Scheduled: