Swift
  1. Swift
  2. SWIFT-21240

The water heater is making a noise and the gasman has called Morco they have said it is a faulty gas valve. SN of boiler is ADP21087400057366.

        Details

        • Type: Boiler (2 Weeks) Boiler (2 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          RTM
        • Plot:
          B62
        • Hire_or_Retail:
          Retail
        • Serial:
          029720H
        • Manufacturer:
          Swift
        • Model:
          Burgundy
        • Year:
          2019
        • Size:
          28 X 12
        • ID Number:
          SBH009241
        • Status Colour:
          Complete Complete
        • Stock_Number:
          35515
        • Times Scheduled:
          2
        • Park_Company:
           Beer Head Caravan Park
        • Park_Postcode:
          EX12 3AH
        • Park_Phone:
          01297 21107
        • Park_Email:
          office@beer-head.com
        • Park_Code:
          BEER01
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. Email from Debbie.png
          431 kB
        2. screenshot-1.png
          347 kB
        3. screenshot-2.png
          328 kB
        4. Swift Early Warning.png
          324 kB
        5. Swift Query.png
          326 kB
        6. Swift Submit.png
          350 kB

          Activity

          Transition Owner Before Transition Transition After Transition Response Time
          Summer Stangroom
          23/Jan/19 2:06 PM
          Summer Stangroom
          Open
          Status Change
          Summer Stangroom
          Submitted
          9 minutes and 50 seconds
          Heather Barbieri
          06/Feb/19 10:49 AM
          Summer Stangroom
          Submitted
          Status Change
          Summer Stangroom
          Acknowledged
          1 week and 6 days and 20 hours and 43 minutes and 38 seconds
          Michelle Brooks
          19/Aug/19 10:06 AM
          Summer Stangroom
          Acknowledged
          Status Change
          Summer Stangroom
          Worksheet Issued
          6 months and 1 week and 5 days and 23 hours and 16 minutes and 21 seconds
          Michelle Brooks
          19/Aug/19 10:06 AM
          Summer Stangroom
          Worksheet Issued
          Status Change
          Michelle Brooks
          Engineer Scheduled
          17 seconds
          Michelle Brooks
          19/Aug/19 10:06 AM
          Michelle Brooks
          Engineer Scheduled
          Status Change
          Michelle Brooks
          Engineer Visit Rescheduled
          6 seconds
          Michelle Brooks
          19/Aug/19 10:06 AM
          Michelle Brooks
          Engineer Visit Rescheduled
          Status Change
          Ellie W
          Issue Invoice
          2 seconds
          Michelle Brooks
          19/Aug/19 10:06 AM
          Ellie W
          Issue Invoice
          Status Change
          Ellie W
          Awaiting Payment
          3 seconds
          Michelle Brooks
          19/Aug/19 10:06 AM
          Ellie W
          Awaiting Payment
          Status Change
          Michelle Brooks
          Resolved
          3 seconds
          Michelle Brooks
          19/Aug/19 10:06 AM
          Michelle Brooks
          Resolved
          Status Change
          Michelle Brooks
          Complete
          4 seconds

            People

            • Watchers:
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              Dates

              • Created:
                Updated:
                Resolved:
                Work Scheduled: