Swift
  1. Swift
  2. SWIFT-21624

Leaking around bottom of door, marks on wallboards again Swift attended 2017 but it is leaking again

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Serial:
          007151h
        • Manufacturer:
          Swift
        • Model:
          Burgundy
        • Year:
          2011
        • ID Number:
          SBH009416
        • Status Colour:
          Complete Complete
        • Stock_Number:
          26987
        • Times Scheduled:
          2
        • Park_Company:
           Pennymoor Caravan Park
        • Park_Postcode:
          PL21 0SB
        • Park_Contact:
          Bridget Whittam
        • Park_Phone:
          01548 830542
        • Park_Email:
          enquiries@pennymoor-camping.co.uk
        • Park_Code:
          PENN01
        • Park_Key_Account:
          No
        • SLA Status:

          Description

          Previous claim in 2017 submitted to Swift SBH006278

          They attended and carried out an ABC check and then ended up replacing wallboards and some of the flooring.
          1. booked in end of season.png
            367 kB
          2. email from the park.png
            326 kB
          3. email to update the park.png
            202 kB
          4. swift completed.png
            424 kB
          5. Swift completed.png
            519 kB

            Issue Links

            Customer Problem with

            Ext Doors & Windows (4 weeks) - External Doors & Windows SWIFT-13884 Water ingress around the doors and windows

            • Agreed Date - Jobs with Agreed Resolution Date
            • Complete

            Ext Doors & Windows (4 weeks) - External Doors & Windows SWIFT-24011 The main bedroom window that has recently been attended too has started leaking again and needs attention.

            • Normal - Normal Priority
            • Complete

              Activity

              Ascending order - Click to sort in descending order
              Charleen Sibley created issue -
              Charleen Sibley made changes -
              Field Original Value New Value
              Park_Postcode PL21 0SB
              Park_Email enquiries@pennymoor-camping.co.uk
              Park_Phone 01548 830542
              Park_Code PENN01
              Park_Key_Account No
              Park_Address2 Modbury
              Park_City Plymouth
              Park_Address Pennymore Caravan Park
              Charleen Sibley made changes -
              Link This issue Customer Problem with SWIFT-13884 [ SWIFT-13884 ]
              Charleen Sibley made changes -
              Description Previous claim in 2017 submitted to Swift SBH006278

              They attended and carried out an ABC check and then ended up replacing wallboards and some of the flooring.
              Charleen Sibley made changes -
              ID Number SBH009416
              Charleen Sibley made changes -
              Status Open [ 1 ] Submitted [ 10001 ]
              Charleen Sibley made changes -
              Attachment email to update the park.png [ 240187 ]
              Charleen Sibley made changes -
              Status Submitted [ 10001 ] Acknowledged [ 10005 ]
              Charleen Sibley made changes -
              Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
              Assignee Charleen Sibley [ charleen sibley ] Adrienne Barwell [ adrienne ]
              Charleen Sibley made changes -
              Times Scheduled 0 1
              Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
              Work Scheduled 10/Apr/19
              Plot
              Charleen Sibley made changes -
              Responsibility SurfBay Attending [ 10042 ] Manufacturer Attending [ 10045 ]
              Charleen Sibley made changes -
              Assignee Adrienne Barwell [ adrienne ] Charleen Sibley [ charleen sibley ]
              Charleen Sibley made changes -
              Times Scheduled 1 2
              Status Engineer Scheduled [ 10000 ] Engineer Visit Rescheduled [ 10010 ]
              Work Scheduled 10/Apr/19 22/Apr/19
              Plot
              Charleen Sibley made changes -
              Attachment booked in end of season.png [ 254491 ]
              Charleen Sibley made changes -
              Attachment swift completed.png [ 264667 ]
              Charleen Sibley made changes -
              Status Engineer Visit Rescheduled [ 10010 ] Issue Invoice [ 10451 ]
              Assignee Charleen Sibley [ charleen sibley ] Ellie W [ temp ]
              Charleen Sibley made changes -
              Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
              Charleen Sibley made changes -
              Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
              Assignee Ellie W [ temp ] Charleen Sibley [ charleen sibley ]
              Resolution Completed [ 1 ]
              Charleen Sibley made changes -
              Status Resolved [ 5 ] Complete [ 6 ]
              Charleen Sibley made changes -
              Resolution Completed [ 1 ]
              Status Complete [ 6 ] Reopened [ 4 ]
              Charleen Sibley made changes -
              Attachment Swift completed.png [ 271569 ]
              Charleen Sibley made changes -
              Attachment email from the park.png [ 271570 ]
              Debbie Bartlett (Inactive) made changes -
              Resolution Completed [ 1 ]
              Status Reopened [ 4 ] Complete [ 6 ]
              Debbie Bartlett (Inactive) made changes -
              Status Complete [ 6 ] Complete [ 6 ]
              Resolution Completed [ 1 ]
              Debbie Bartlett (Inactive) made changes -
              Link This issue Customer Problem with SWIFT-24011 [ SWIFT-24011 ]

                People

                • Watchers:
                  0 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved:
                    Work Scheduled: