Swift
  1. Swift
  2. SWIFT-21624

Leaking around bottom of door, marks on wallboards again Swift attended 2017 but it is leaking again

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Serial:
          007151h
        • Manufacturer:
          Swift
        • Model:
          Burgundy
        • Year:
          2011
        • ID Number:
          SBH009416
        • Status Colour:
          Complete Complete
        • Stock_Number:
          26987
        • Times Scheduled:
          2
        • Park_Company:
           Pennymoor Caravan Park
        • Park_Postcode:
          PL21 0SB
        • Park_Contact:
          Bridget Whittam
        • Park_Phone:
          01548 830542
        • Park_Email:
          enquiries@pennymoor-camping.co.uk
        • Park_Code:
          PENN01
        • Park_Key_Account:
          No
        • SLA Status:

          Description

          Previous claim in 2017 submitted to Swift SBH006278

          They attended and carried out an ABC check and then ended up replacing wallboards and some of the flooring.
          1. booked in end of season.png
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          2. email from the park.png
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          3. email to update the park.png
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          4. swift completed.png
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          5. Swift completed.png
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            Issue Links

            Customer Problem with

            Ext Doors & Windows (4 weeks) - External Doors & Windows SWIFT-13884 Water ingress around the doors and windows

            • Agreed Date - Jobs with Agreed Resolution Date
            • Complete

            Ext Doors & Windows (4 weeks) - External Doors & Windows SWIFT-24011 The main bedroom window that has recently been attended too has started leaking again and needs attention.

            • Normal - Normal Priority
            • Complete

              Activity

              Transition Time In Source Status Execution Times Last Executer Last Execution Date
              Open Open Submitted Submitted
              		8m 41s 1 charleen sibley 18/Mar/19 3:35 PM
              Submitted Submitted Acknowledged Acknowledged
              		3d 17h 53m 1 charleen sibley 22/Mar/19 9:29 AM
              Acknowledged Acknowledged Worksheet Issued Worksheet Issued
              		1s 1 charleen sibley 22/Mar/19 9:29 AM
              Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
              		5m 44s 1 charleen sibley 22/Mar/19 9:35 AM
              Engineer Scheduled Engineer Scheduled Engineer Visit Rescheduled Engineer Visit Rescheduled
              		109d 3h 46m 1 charleen sibley 09/Jul/19 2:21 PM
              Engineer Visit Rescheduled Engineer Visit Rescheduled Issue Invoice Issue Invoice
              		141d 23h 8m 1 charleen sibley 28/Nov/19 12:30 PM
              Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
              		2s 1 charleen sibley 28/Nov/19 12:30 PM
              Awaiting Payment Awaiting Payment Resolved Resolved
              		2s 1 charleen sibley 28/Nov/19 12:30 PM
              Resolved Resolved Complete Complete
              		3s 1 charleen sibley 28/Nov/19 12:30 PM
              Complete Complete Reopened Reopened
              		88d 55m 1 charleen sibley 24/Feb/20 1:25 PM
              Reopened Reopened Complete Complete
              		7d 40m 1 debbieb 02/Mar/20 2:05 PM
              Complete Complete Complete Complete
              		3s 1 debbieb 02/Mar/20 2:05 PM

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                  Dates

                  • Created:
                    Updated:
                    Resolved:
                    Work Scheduled: