Swift
  1. Swift
  2. SWIFT-21624

Leaking around bottom of door, marks on wallboards again Swift attended 2017 but it is leaking again

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Serial:
          007151h
        • Manufacturer:
          Swift
        • Model:
          Burgundy
        • Year:
          2011
        • ID Number:
          SBH009416
        • Status Colour:
          Complete Complete
        • Stock_Number:
          26987
        • Times Scheduled:
          2
        • Park_Company:
           Pennymoor Caravan Park
        • Park_Postcode:
          PL21 0SB
        • Park_Contact:
          Bridget Whittam
        • Park_Phone:
          01548 830542
        • Park_Email:
          enquiries@pennymoor-camping.co.uk
        • Park_Code:
          PENN01
        • Park_Key_Account:
          No
        • SLA Status:

          Description

          Previous claim in 2017 submitted to Swift SBH006278

          They attended and carried out an ABC check and then ended up replacing wallboards and some of the flooring.
          1. booked in end of season.png
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          2. email from the park.png
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          3. email to update the park.png
            202 kB
          4. swift completed.png
            424 kB
          5. Swift completed.png
            519 kB

            Issue Links

            Customer Problem with

            Ext Doors & Windows (4 weeks) - External Doors & Windows SWIFT-13884 Water ingress around the doors and windows

            • Agreed Date - Jobs with Agreed Resolution Date
            • Complete

            Ext Doors & Windows (4 weeks) - External Doors & Windows SWIFT-24011 The main bedroom window that has recently been attended too has started leaking again and needs attention.

            • Normal - Normal Priority
            • Complete

              Activity

              Transition Owner Before Transition Transition After Transition Response Time
              Charleen Sibley
              18/Mar/19 3:35 PM
              Charleen Sibley
              Open
              Status Change
              Charleen Sibley
              Submitted
              8 minutes and 41 seconds
              Charleen Sibley
              22/Mar/19 9:29 AM
              Charleen Sibley
              Submitted
              Status Change
              Charleen Sibley
              Acknowledged
              3 days and 17 hours and 53 minutes and 55 seconds
              Charleen Sibley
              22/Mar/19 9:29 AM
              Charleen Sibley
              Acknowledged
              Status Change
              Adrienne Barwell
              Worksheet Issued
              1 second
              Charleen Sibley
              22/Mar/19 9:35 AM
              Adrienne Barwell
              Worksheet Issued
              Status Change
              Adrienne Barwell
              Engineer Scheduled
              5 minutes and 44 seconds
              Charleen Sibley
              22/Mar/19 9:35 AM
              Adrienne Barwell
               
              Assigned
              Charleen Sibley
               
              23 seconds
              Charleen Sibley
              09/Jul/19 2:21 PM
              Charleen Sibley
              Engineer Scheduled
              Status Change
              Charleen Sibley
              Engineer Visit Rescheduled
              3 months and 2 weeks and 3 days and 4 hours and 46 minutes and 20 seconds
              Charleen Sibley
              28/Nov/19 12:30 PM
              Charleen Sibley
              Engineer Visit Rescheduled
              Status Change
              Ellie W
              Issue Invoice
              4 months and 2 weeks and 4 days and 22 hours and 8 minutes and 40 seconds
              Charleen Sibley
              28/Nov/19 12:30 PM
              Ellie W
              Issue Invoice
              Status Change
              Ellie W
              Awaiting Payment
              2 seconds
              Charleen Sibley
              28/Nov/19 12:30 PM
              Ellie W
              Awaiting Payment
              Status Change
              Charleen Sibley
              Resolved
              2 seconds
              Charleen Sibley
              28/Nov/19 12:30 PM
              Charleen Sibley
              Resolved
              Status Change
              Charleen Sibley
              Complete
              3 seconds
              Charleen Sibley
              24/Feb/20 1:25 PM
              Charleen Sibley
              Complete
              Status Change
              Charleen Sibley
              Reopened
              2 months and 3 weeks and 6 days and 55 minutes and 8 seconds
              Debbie Bartlett
              02/Mar/20 2:05 PM
              Charleen Sibley
              Reopened
              Status Change
              Charleen Sibley
              Complete
              1 week and 40 minutes and 12 seconds
              Debbie Bartlett
              02/Mar/20 2:05 PM
              Charleen Sibley
              Complete
              Status Change
              Charleen Sibley
              Complete
              3 seconds

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                  Dates

                  • Created:
                    Updated:
                    Resolved:
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