Details
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Type:
Internal Issues (1 Week)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:SurfBay Attending
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Plot:431
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Hire_or_Retail:Retail
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Serial:024414H
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Manufacturer:Swift
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Model:Loire
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Year:2017
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Size:35x12
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Status Colour:
Complete
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Stock_Number:33443
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Times Scheduled:1
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Park_Company:Sandy Glade Caravan Park - DO NOT SEND PARTS DIRECT TO SITE
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Park_Postcode:TA8 2QX
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Park_Contact:Russell Midgley
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Park_Phone:01278 751271 / Michael Taylor: 07856 903832
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Park_Email:sandyglade-rec@jfhols.co.uk
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Park_Code:SAND03
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Park_Key_Account:Yes
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Russell Midgley | |
| Park_Postcode | TA8 2QX | |
| Park_Email | sandyglade-rec@jfhols.co.uk | |
| Park_Phone | 01278 751271 / Michael Taylor: 07856 903832 | |
| Park_Code | SAND03 | |
| Park_Key_Account | Yes | |
| Park_Address2 | Coast Road | |
| Park_City | Berrow | |
| Park_Address | Sandy Glade Caravan Park |
| Attachment | screenshot-1.png [ 262777 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
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Stephi Plant (Inactive)
added a comment -
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A lady from Dimplex called to explain that the fire is out of warranty and therefore they wouldn't be able to replace it. I asked her if there was anything they could to at all and she put me on hold. When she came back she said they would send out a replacement as a gesture of good will. She will be sending it out to the Brean depot.
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Stephi Plant (Inactive)
added a comment - A lady from Dimplex called to explain that the fire is out of warranty and therefore they wouldn't be able to replace it. I asked her if there was anything they could to at all and she put me on hold. When she came back she said they would send out a replacement as a gesture of good will. She will be sending it out to the Brean depot.
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
New fire place has arrived at Brean office. Will contact Winkleigh to schedule someone in to fit it.
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Stephi Plant (Inactive)
added a comment - New fire place has arrived at Brean office. Will contact Winkleigh to schedule someone in to fit it.
| Assignee | Stephi Plant [ stephi ] | Claire Folland [ claire ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Assignee | Stephi Plant [ stephi ] | Claire Folland [ claire ] |
| Plot |
I have issued a worksheet for our engineer to collect fire from Brean and take to park and fit
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Heather Barbieri (Inactive)
added a comment - I have issued a worksheet for our engineer to collect fire from Brean and take to park and fit
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Assignee | Claire Folland [ claire ] | Adrienne Barwell [ adrienne ] |
| Attachment | screenshot-2.png [ 263948 ] |
| Attachment | CCF_000030.pdf [ 269262 ] |
complete by Tom 9-12-19 worksheet attached, owner is waiting for replacement sink plug (pop up) in main bathroom, says he reported this a long time ago, i can not find anything on jira, will submit a new claim
Show
Claire Folland
added a comment - complete by Tom 9-12-19 worksheet attached, owner is waiting for replacement sink plug (pop up) in main bathroom, says he reported this a long time ago, i can not find anything on jira, will submit a new claim
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Stephi Plant [ stephi ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Stephi Plant [ stephi ] | Ellie W [ temp ] |
SWI ENG AUTHORISED
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Claire Folland
added a comment - SWI ENG AUTHORISED
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Invoice Number | SWI ENG AUTHORISED |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Claire Folland [ claire ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
14m 20s | 1 | Stephi Plant (Inactive) | 08/Nov/19 10:11 AM | |||||
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4d 38m | 1 | Stephi Plant (Inactive) | 12/Nov/19 10:49 AM | |||||
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3s | 1 | Stephi Plant (Inactive) | 12/Nov/19 10:49 AM | |||||
|
8d 5h 58m | 1 | Stephi Plant (Inactive) | 20/Nov/19 4:48 PM | |||||
|
17h 1m | 1 | Heather Barbieri (Inactive) | 21/Nov/19 9:49 AM | |||||
|
68d 49m | 1 | Claire Folland | 28/Jan/20 10:39 AM | |||||
|
52s | 1 | Claire Folland | 28/Jan/20 10:40 AM | |||||
|
2d 3h 40m | 1 | Claire Folland | 30/Jan/20 2:20 PM | |||||
|
5s | 1 | Claire Folland | 30/Jan/20 2:20 PM | |||||
|
4s | 1 | Claire Folland | 30/Jan/20 2:20 PM |
