Details
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Type:
Small Fittings (8 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:WILKS01
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Park:WILKSWORTH
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Postcode:BH21 4HW
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Responsibility:Manufacturer Attending
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Plot:39
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Serial:8221h
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Model:CHAMONIX
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Size:39 X 12
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ID Number:SBH001989
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Description
THE CEILING ABOVE THE TRIANGULAR WINDOW IS MARKED - WE SENT STEVE OUT TO CLEAN HOWEVER THE CUSTOMER IS NOT HAPPY WITH THE REPAIR.
Activity
| Field | Original Value | New Value |
|---|---|---|
| Due Date | 2011-05-26 00:00:00.0 | 2011-07-22 00:00:00.0 |
| Issue Type | Furniture & Fittings (8 Weeks) [ 1 ] | Doors windows & Shower Doors (4 Weeks) [ 4 ] |
| Description | THE PDI REPORTS THE PLASTIC TRIM AROUND THE VELUX WINDOW IS MARKED ON THE RIGHT HAND SIDE | THE CEILING ABOVE THE TRIANGULAR WINDOW IS MARKED - WE SENT STEVE OUT TO CLEAN HOWEVER THE CUSTOMER IS NOT HAPPY WITH THE REPAIR. |
| Summary | VELUX WINDOW TRIM- is marked on the right hand side | The ceiling above the triangular window is marked |
| ID Number | SBH001989 | |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Category | SurfBay Attending | Manufacturer Attending |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 25/Jul/11 |
| Due Date | 2011-07-22 00:00:00.0 | 2011-07-25 00:00:00.0 |
| Priority | Critical [ 24 ] | Low [ 22 ] |
| Issue Type | Doors windows & Shower Doors (4 Weeks) [ 4 ] | Agreed Date/ End of season [ 18 ] |
| Attachment | screenshot-1.jpg [ 17648 ] |
| Priority | Low [ 22 ] | Critical [ 24 ] |
| Issue Type | Agreed Date/ End of season [ 18 ] | Furniture & Fittings (8 Weeks) [ 1 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Work Scheduled | 25/Jul/11 |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 5/Sep/11 |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 48356 ] | Copy of Surfbay [ 54564 ] |
| Workflow | Copy of Surfbay [ 54564 ] | Surfbay [ 61822 ] |
| Workflow | Surfbay [ 61822 ] | Manufacturers ver 2.0 [ 89100 ] |
| Workflow | Manufacturers ver 2.0 [ 89100 ] | Manufacturers ver 2.1 [ 128249 ] |
| Workflow | Manufacturers ver 2.1 [ 128249 ] | Manufacturers ver 2.2 [ 145612 ] |