Swift
  1. Swift
  2. SWIFT-23736

The park plumber has reported that the solenoid valve in the washing machine is not letting in any water.

        Details

        • Type: Electrical Faults (2 Weeks) Electrical Faults (2 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          D57
        • Hire_or_Retail:
          Retail
        • Serial:
          028774h
        • Manufacturer:
          Swift
        • Model:
          Whistler Lodge
        • Year:
          2018
        • Size:
          41x20
        • ID Number:
          SBH010575
        • Status Colour:
          Complete Complete
        • Times Scheduled:
          1
        • Park_Company:
           Edithmead Caravan Park
        • Park_Postcode:
          TA9 4HE
        • Park_Contact:
          Mr J Bareham
        • Park_Phone:
          01278783475 // Martin Rowe: 07860 581030
        • Park_Email:
          caroline@westcountryparks.co.uk
        • Park_Code:
          EDIT02
        • Park_Key_Account:
          No
        • SLA Status:
        1. screenshot-1.png
          249 kB
        2. screenshot-2.png
          265 kB
        3. screenshot-3.png
          257 kB

          Activity

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          Debbie Bartlett (Inactive) added a comment -
          Martin has called to reported this issue. I have submitted it to Swift and spoken to Rachael requesting that the park get an in independent appliance engineer to attend as the owner has also got a broken oven. Rachael has advised that they can do what they need to to fix this. I have advise the park to get an independent engineer to look at this. Martin is going to give me call back. screen shots attached.
          Show
          Debbie Bartlett (Inactive) added a comment - Martin has called to reported this issue. I have submitted it to Swift and spoken to Rachael requesting that the park get an in independent appliance engineer to attend as the owner has also got a broken oven. Rachael has advised that they can do what they need to to fix this. I have advise the park to get an independent engineer to look at this. Martin is going to give me call back. screen shots attached.
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          Debbie Bartlett (Inactive) added a comment -
          Martin has arranged for an appliance engineer to attend park next Wednesday. Screen attached.
          Show
          Debbie Bartlett (Inactive) added a comment - Martin has arranged for an appliance engineer to attend park next Wednesday. Screen attached.
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          Debbie Bartlett (Inactive) added a comment -
          Hi Martin,

          Thanks for the update .

          If you could request that the engineer raise his invoice to Swift.
          Show
          Debbie Bartlett (Inactive) added a comment - Hi Martin, Thanks for the update . If you could request that the engineer raise his invoice to Swift.
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          Claire Folland added a comment -
          INV Z10575
          Show
          Claire Folland added a comment - INV Z10575

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              Dates

              • Due:
                Created:
                Updated:
                Resolved: