Details
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Type:
Mattress (8 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:GOLD01
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Park:GOLDEN CAP
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Postcode:DT6 6JX
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Responsibility:SurfBay Attending
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Plot:B190
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Serial:8050H
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Model:MOSELLE
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Size:38 X 12
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Description
I have received an e-mail saying the customer moved into the van yesterday and has noticed a stain on the sofa that won't clean easily - they have had this van since 22-02-11, we picked up on a lot of issues when the van was pdi's but no marks on the sofa.
I will send Steve in the first instance to see if he can clean.
I will send Steve in the first instance to see if he can clean.
Activity
- All
- Comments
- History
- Activity
- Transitions
- Reopenings History
- Stateoscope
Transition Owner
Before Transition
Transition
After Transition
Response Time
Status Change
10 minutes and 51 seconds
Status Change
4 seconds
Status Change
3 seconds
Status Change
4 seconds
Status Change
2 seconds
Status Change
1 week and 3 days and 34 minutes and 56 seconds
Status Change
1 week and 18 hours and 40 minutes and 5 seconds
Status Change
5 seconds
Status Change
1 month and 1 week and 3 days and 6 hours and 43 minutes and 33 seconds