Details

    • Type: Mattress (8 Weeks) Mattress (8 Weeks)
    • Status: Complete
    • Priority: Critical Critical
    • Resolution: Completed
    • Labels:
      None
    • Customer Code:
      GOLD01
    • Park:
      GOLDEN CAP
    • Postcode:
      DT6 6JX
    • Responsibility:
      SurfBay Attending
    • Plot:
      B190
    • Serial:
      8050H
    • Model:
      MOSELLE
    • Size:
      38 X 12
    • Status Colour:
      Complete Complete
    • Park_Company:
       Not defined
    • SLA Status:

      Description

      I have received an e-mail saying the customer moved into the van yesterday and has noticed a stain on the sofa that won't clean easily - they have had this van since 22-02-11, we picked up on a lot of issues when the van was pdi's but no marks on the sofa.
      I will send Steve in the first instance to see if he can clean.

        Activity

        22/Sep/11 4:03 PM
        Status Change
        1 month and 1 week and 3 days and 6 hours and 43 minutes and 33 seconds
        12/Aug/11 9:19 AM
        Status Change
        5 seconds
        12/Aug/11 9:19 AM
        Engineer Scheduled
        Status Change
        1 week and 18 hours and 40 minutes and 5 seconds
        04/Aug/11 2:39 PM
        Worksheet Issued
        Status Change
        Engineer Scheduled
        1 week and 3 days and 34 minutes and 56 seconds
        25/Jul/11 2:04 PM
        Parts Recieved
        Status Change
        Worksheet Issued
        2 seconds
        25/Jul/11 2:04 PM
        Parts ordered
        Status Change
        Parts Recieved
        4 seconds
        25/Jul/11 2:04 PM
        Acknowledged
        Status Change
        Parts ordered
        3 seconds
        25/Jul/11 2:04 PM
        Status Change
        Acknowledged
        4 seconds
        Transition Owner Before Transition Transition After Transition Response Time
        25/Jul/11 2:04 PM
        Status Change
        10 minutes and 51 seconds

          People

          • Watchers:
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            Dates

            • Due:
              Created:
              Updated:
              Resolved: