Swift
  1. Swift
  2. SWIFT-25355

grill wasn’t working, park attended and the grill was working however the control knobs were extremely hot, our engineer had the grill door open but this was boiling, they also mentioned it took them 6 hours to cook a chicken yesterday,

        Details

        • Type: Grill Grill
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          Yellow 63
        • Serial:
          032066h
        • Manufacturer:
          Swift
        • Model:
          Vendee Lodge
        • Year:
          2020
        • Size:
          42x13
        • ID Number:
          SBH011454
        • Status Colour:
          Complete Complete
        • Stock_Number:
          36712
        • Times Scheduled:
          1
        • Park_Company:
           Chesil Beach Holiday Park - Waterside Holidays
        • Park_Postcode:
          DT4 9AG
        • Park_Contact:
          Samantha
        • Park_Phone:
          01305 752566
        • Park_Email:
          samantha@watersidegroupsales.co.uk / Sophie.Harper@watersideholidays.co.uk
        • Park_Code:
          CHES02
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. Capture.PNG
          135 kB
        2. email from the park.png
          432 kB
        3. screenshot-1.png
          328 kB

          Activity

          Ascending order - Click to sort in descending order
          Charleen Sibley created issue -
          Charleen Sibley made changes -
          Field Original Value New Value
          Park_Contact Samantha
          Park_Postcode DT4 9AG
          Park_Email samantha@watersidegroupsales.co.uk / Sophie.Harper@watersideholidays.co.uk
          Park_Phone 01305 752566
          Park_Code CHES02
          Park_Key_Account Yes
          Park_Address2 PORTLAND ROAD
          Park_City WEYMOUTH
          Park_Address Chesil Vista Holiday Park
          Charleen Sibley made changes -
          Summary her grill wasn’t working, we went and attended and the grill was working however the control knobs were extremely hot, our engineer had the grill door open but this was boiling, they also mentioned it took them 6 hours to cook a chicken yesterday, grill wasn’t working, park attended and the grill was working however the control knobs were extremely hot, our engineer had the grill door open but this was boiling, they also mentioned it took them 6 hours to cook a chicken yesterday,
          Charleen Sibley made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          ID Number SBH011454
          Charleen Sibley made changes -
          Serial 032566h 032066h
          Charleen Sibley made changes -
          Responsibility Undecided [ 10040 ] Manufacturer Attending [ 10045 ]
          Charleen Sibley made changes -
          Responsibility Manufacturer Attending [ 10045 ] SurfBay Attending [ 10042 ]
          Charleen Sibley made changes -
          Attachment email from the park.png [ 286309 ]
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-1.png [ 286640 ]
          Heather Barbieri (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Heather Barbieri (Inactive) made changes -
          Park_Company Chesil Vista Holiday Park Waterside Holiday Park & Spa
          Heather Barbieri (Inactive) made changes -
          Park_Contact Samantha Sophie
          Park_Postcode DT4 9AG DT3 6PP
          Park_Email samantha@watersidegroupsales.co.uk / Sophie.Harper@watersideholidays.co.uk WARRANTY@WATERSIDEHOLIDAYS.CO.UK // info@watersideholidays.co.uk
          Park_Phone 01305 752566 01305833103 / Sophie Direct: 01305 836848
          Park_Code CHES02 WATE01
          Park_Address2 PORTLAND ROAD Bowleaze Cove
          Park_City WEYMOUTH Weymouth
          Park_Address Chesil Vista Holiday Park Waterside Holiday Park & Spa
          Heather Barbieri (Inactive) made changes -
          Park_Company Waterside Holiday Park & Spa Chesil Vista Holiday Park
          Heather Barbieri (Inactive) made changes -
          Park_Contact Sophie Samantha
          Park_Postcode DT3 6PP DT4 9AG
          Park_Email WARRANTY@WATERSIDEHOLIDAYS.CO.UK // info@watersideholidays.co.uk samantha@watersidegroupsales.co.uk / Sophie.Harper@watersideholidays.co.uk
          Park_Phone 01305833103 / Sophie Direct: 01305 836848 01305 752566
          Park_Code WATE01 CHES02
          Park_Address2 Bowleaze Cove PORTLAND ROAD
          Park_City Weymouth WEYMOUTH
          Park_Address Waterside Holiday Park & Spa Chesil Vista Holiday Park
          Charleen Sibley made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Assignee Charleen Sibley [ charleen sibley ] Adrienne Barwell [ adrienne ]
          Charleen Sibley made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Charleen Sibley made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
          Charleen Sibley made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Charleen Sibley made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Charleen Sibley [ charleen sibley ]
          Resolution Completed [ 1 ]
          Charleen Sibley made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Claire Folland made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          Claire Folland made changes -
          Attachment Capture.PNG [ 289642 ]
          Claire Folland made changes -
          Resolution Completed [ 1 ]
          Status Reopened [ 4 ] Complete [ 6 ]

            People

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              Dates

              • Created:
                Updated: