Swift
  1. Swift
  2. SWIFT-25355

grill wasn’t working, park attended and the grill was working however the control knobs were extremely hot, our engineer had the grill door open but this was boiling, they also mentioned it took them 6 hours to cook a chicken yesterday,

    Details

    • Type: Grill Grill
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Responsibility:
      SurfBay Attending
    • Plot:
      Yellow 63
    • Serial:
      032066h
    • Manufacturer:
      Swift
    • Model:
      Vendee Lodge
    • Year:
      2020
    • Size:
      42x13
    • ID Number:
      SBH011454
    • Status Colour:
      Complete Complete
    • Stock_Number:
      36712
    • Times Scheduled:
      1
    • Park_Company:
       Chesil Beach Holiday Park - Waterside Holidays
    • Park_Postcode:
      DT4 9AG
    • Park_Contact:
      Samantha
    • Park_Phone:
      01305 752566
    • Park_Email:
      samantha@watersidegroupsales.co.uk / Sophie.Harper@watersideholidays.co.uk
    • Park_Code:
      CHES02
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. Capture.PNG
      135 kB
    2. email from the park.png
      432 kB
    3. screenshot-1.png
      328 kB

      Activity

      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      9m 24s 1 charleen sibley 07/Dec/20 11:00 AM
      Submitted Submitted Acknowledged Acknowledged
      8d 2h 22m 1 Heather Barbieri (Inactive) 15/Dec/20 1:22 PM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      61d 19h 51m 1 charleen sibley 15/Feb/21 9:14 AM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      3s 1 charleen sibley 15/Feb/21 9:14 AM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      2s 1 charleen sibley 15/Feb/21 9:14 AM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      2s 1 charleen sibley 15/Feb/21 9:14 AM
      Awaiting Payment Awaiting Payment Resolved Resolved
      3s 1 charleen sibley 15/Feb/21 9:14 AM
      Resolved Resolved Complete Complete
      4s 1 charleen sibley 15/Feb/21 9:14 AM
      Complete Complete Reopened Reopened
      1d 5h 43m 1 Claire Folland 16/Feb/21 2:58 PM
      Reopened Reopened Complete Complete
      12s 1 Claire Folland 16/Feb/21 2:58 PM

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          Dates

          • Created:
            Updated: