Swift
  1. Swift
  2. SWIFT-25355

grill wasn’t working, park attended and the grill was working however the control knobs were extremely hot, our engineer had the grill door open but this was boiling, they also mentioned it took them 6 hours to cook a chicken yesterday,

    Details

    • Type: Grill Grill
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Responsibility:
      SurfBay Attending
    • Plot:
      Yellow 63
    • Serial:
      032066h
    • Manufacturer:
      Swift
    • Model:
      Vendee Lodge
    • Year:
      2020
    • Size:
      42x13
    • ID Number:
      SBH011454
    • Status Colour:
      Complete Complete
    • Stock_Number:
      36712
    • Times Scheduled:
      1
    • Park_Company:
       Chesil Beach Holiday Park - Waterside Holidays
    • Park_Postcode:
      DT4 9AG
    • Park_Contact:
      Samantha
    • Park_Phone:
      01305 752566
    • Park_Email:
      samantha@watersidegroupsales.co.uk / Sophie.Harper@watersideholidays.co.uk
    • Park_Code:
      CHES02
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. screenshot-1.png
      328 kB
    2. email from the park.png
      432 kB
    3. Capture.PNG
      135 kB

      Activity

      16/Feb/21 2:58 PM
      Status Change
      12 seconds
      16/Feb/21 2:58 PM
      Status Change
      1 day and 5 hours and 43 minutes and 46 seconds
      15/Feb/21 9:14 AM
      Status Change
      4 seconds
      15/Feb/21 9:14 AM
      Awaiting Payment
      Status Change
      3 seconds
      15/Feb/21 9:14 AM
      Issue Invoice
      Status Change
      Awaiting Payment
      2 seconds
      15/Feb/21 9:14 AM
      Engineer Scheduled
      Status Change
      Issue Invoice
      2 seconds
      15/Feb/21 9:14 AM
      Worksheet Issued
      Status Change
      Engineer Scheduled
      3 seconds
      15/Feb/21 9:14 AM
      Acknowledged
      Status Change
      Worksheet Issued
      1 month and 4 weeks and 2 days and 19 hours and 51 minutes and 40 seconds
      15/Dec/20 1:22 PM
      Submitted
      Status Change
      Acknowledged
      1 week and 1 day and 2 hours and 22 minutes and 4 seconds
      Transition Owner Before Transition Transition After Transition Response Time
      07/Dec/20 11:00 AM
      Status Change
      Submitted
      9 minutes and 24 seconds

        People

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          Dates

          • Created:
            Updated: