Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:head01
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Park:Headland
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Postcode:PL34 0DE
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Responsibility:SurfBay Attending
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Serial:8301h
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Model:Burgundy
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Size:35 x 12
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ID Number:sbh002270
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Description
The site have reported that the window in the master bedroom is leaking, Max says he reported this to Matt before Christmas and chased it up with Darren today - however Darren reported it as the new van that is not even delivered yet.
Steve is attending Monday 9th January thinking it is the new van I have tried to call him but he has left for the weekend.
Steve is attending Monday 9th January thinking it is the new van I have tried to call him but he has left for the weekend.
Issue Links
- Same Van
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SWIFT-2977
wallboard in main bedroom needs replacing due to water leak
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- Complete
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Activity
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Doors windows & Shower Doors (4 Weeks) [ 4 ] | Carpets and vinyls (4 weeks) [ 13 ] |
| Priority | Critical [ 24 ] | Normal [ 21 ] |
| Due Date | 2012-02-03 00:00:00.0 | 2012-02-10 00:00:00.0 |
| ID Number | sbh002667 |
| Link |
This issue Same Van |
| ID Number | sbh002270 | |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | swift-2976.doc [ 21028 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
Hide
Lorraine Pryor (Inactive)
added a comment -
Permalink
checked swift sytem and carpet is in stock due w/c 23rd jan.
Show
Lorraine Pryor (Inactive)
added a comment - checked swift sytem and carpet is in stock due w/c 23rd jan.
| Attachment | screenshot-1.jpg [ 21192 ] |
| Parts Expected | 24/Jan/12 |
swift system now shows carpet due w/c 30th jan
Show
Lorraine Pryor (Inactive)
added a comment - swift system now shows carpet due w/c 30th jan
| Attachment | screenshot-2.jpg [ 21400 ] |
| Parts Expected | 24/Jan/12 | 31/Jan/12 |
carpet is now due w/c 27th feb
Show
Lorraine Pryor (Inactive)
added a comment - carpet is now due w/c 27th feb
| Attachment | screenshot-3.jpg [ 21884 ] |
| Parts Expected | 31/Jan/12 | 28/Feb/12 |
d/n 26716
p/n 1710437
p/n 1710437
Show
Linda Trunkfield (Inactive)
added a comment - d/n 26716
p/n 1710437
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts in | 21/Feb/12 12:26 PM |
Marked up in the stores but no work sheet done.
Show
Linda Trunkfield (Inactive)
added a comment - Marked up in the stores but no work sheet done.
| Priority | Normal [ 21 ] | Critical [ 24 ] |
Steve will be going to Headlands next week 15th March to do the wallboard, he will check to see if the carpet has dried out ok, as it might not need replacing with this.
So we will have to wait until steve updates up on this.
So we will have to wait until steve updates up on this.
Show
Lorraine Pryor (Inactive)
added a comment - Steve will be going to Headlands next week 15th March to do the wallboard, he will check to see if the carpet has dried out ok, as it might not need replacing with this.
So we will have to wait until steve updates up on this.
no action taken today, as steve was looking at the carpet yesterday and we are waiting for his feedback re carpet
Show
Lorraine Pryor (Inactive)
added a comment - no action taken today, as steve was looking at the carpet yesterday and we are waiting for his feedback re carpet
| Issue Type | Carpets and vinyls (4 weeks) [ 13 ] | Doors windows & Shower Doors (4 Weeks) [ 4 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Work Scheduled | 13/Mar/12 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
Steve advises that the carpet is not required
Show
Adrienne Barwell (Inactive)
added a comment - Steve advises that the carpet is not required
| Attachment | CCF19032012_00001.jpg [ 23280 ] |
| Resolution | Completed [ 1 ] | |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
invoice number 455683
Show
Adrienne Barwell (Inactive)
added a comment - invoice number 455683
credit note 1385437
Show
Adrienne Barwell (Inactive)
added a comment - credit note 1385437
| Workflow | Surfbay [ 65168 ] | Manufacturers ver 2.0 [ 89714 ] |
| Workflow | Manufacturers ver 2.0 [ 89714 ] | Manufacturers ver 2.1 [ 128917 ] |
| Workflow | Manufacturers ver 2.1 [ 128917 ] | Manufacturers ver 2.2 [ 146232 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
32m 7s | 1 | Adrienne Barwell (Inactive) | 13/Jan/12 11:17 AM | |||||
|
3d 4h 34m | 1 | Adrienne Barwell (Inactive) | 16/Jan/12 3:51 PM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 16/Jan/12 3:51 PM | |||||
|
36d 20h 34m | 1 | Linda Trunkfield (Inactive) | 22/Feb/12 12:26 PM | |||||
|
25d 22h 28m | 1 | Adrienne Barwell (Inactive) | 19/Mar/12 10:55 AM | |||||
|
9s | 1 | Adrienne Barwell (Inactive) | 19/Mar/12 10:55 AM | |||||
|
41s | 1 | Adrienne Barwell (Inactive) | 19/Mar/12 10:56 AM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 19/Mar/12 10:56 AM |
