Swift
  1. Swift
  2. SWIFT-3108

Front left hand window drops when open, screws are missing

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Critical Critical
        • Resolution: Completed
        • Labels:
          None
        • Customer Code:
          Newl01
        • Park:
          Newlands
        • Postcode:
          DT6 6RB
        • Responsibility:
          RTM
        • Plot:
          27
        • Serial:
          10067h
        • Model:
          Burgundy
        • Size:
          28x10
        • ID Number:
          sbh002316
        • Status Colour:
          Complete Complete
        • Park_Company:
           Not defined
        • SLA Status:
        1. Microsoft Word
          swift-3107.docx
          19 kB
          Adrienne Barwell
        1. screenshot-1.jpg
          189 kB
        2. screenshot-2.jpg
          151 kB
        3. screenshot-3.jpg
          158 kB
        4. screenshot-4.jpg
          94 kB

          Activity

          Ascending order - Click to sort in descending order
          Adrienne Barwell (Inactive) created issue -
          Adrienne Barwell (Inactive) made changes -
          Field Original Value New Value
          Issue Type Furniture & Fittings (8 Weeks) [ 1 ] Doors windows & Shower Doors (4 Weeks) [ 4 ]
          Due Date 2012-04-10 00:00:00.0 2012-03-13 00:00:00.0
          Category SurfBay Attending RTM
          Adrienne Barwell (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment swift-3107.docx [ 22160 ]
          Adrienne Barwell (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Referred to elthringtons
          Show
          Adrienne Barwell (Inactive) added a comment - Referred to elthringtons
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Swift asked for pitch number and full address- which I have e-mailed back to them
          Show
          Adrienne Barwell (Inactive) added a comment - Swift asked for pitch number and full address- which I have e-mailed back to them
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-1.jpg [ 22241 ]
          Hide
          Permalink
          Lorraine Pryor (Inactive) added a comment -
          Swift has sent an e-mail to say that they have refered this issue to Eltheringtons.
          They should contact us directly to resolve the issue.
          Show
          Lorraine Pryor (Inactive) added a comment - Swift has sent an e-mail to say that they have refered this issue to Eltheringtons. They should contact us directly to resolve the issue.
          Lorraine Pryor (Inactive) made changes -
          Attachment screenshot-2.jpg [ 22263 ]
          Lorraine Pryor (Inactive) made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Hide
          Permalink
          Lorraine Pryor (Inactive) added a comment -
          We have not heard from the supplier, so I will ask swift if they can update us regarding this issue.
          Show
          Lorraine Pryor (Inactive) added a comment - We have not heard from the supplier, so I will ask swift if they can update us regarding this issue.
          Linda Trunkfield (Inactive) made changes -
          Plot 21 27
          Adrienne Barwell (Inactive) made changes -
          Priority Normal [ 21 ] High [ 23 ]
          Adrienne Barwell (Inactive) made changes -
          Priority High [ 23 ] Critical [ 24 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-3.jpg [ 24361 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          chased Julie Clark for an update
          Show
          Adrienne Barwell (Inactive) added a comment - chased Julie Clark for an update
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          chased Julie Clark
          Show
          Adrienne Barwell (Inactive) added a comment - chased Julie Clark
          Hide
          Permalink
          Lorraine Pryor (Inactive) added a comment -
          I will e-mail Julie Clarke at swift asking for an update
          Show
          Lorraine Pryor (Inactive) added a comment - I will e-mail Julie Clarke at swift asking for an update
          Lorraine Pryor (Inactive) made changes -
          Attachment screenshot-4.jpg [ 24707 ]
          Adrienne Barwell (Inactive) made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Adrienne Barwell (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Adrienne Barwell (Inactive) made changes -
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 30/Apr/12
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Julie advises that this was attended to last week, they are awaiting confirmation of the completion
          Show
          Adrienne Barwell (Inactive) added a comment - Julie advises that this was attended to last week, they are awaiting confirmation of the completion
          Adrienne Barwell (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Adrienne Barwell (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Julie confirms that this is complete
          Show
          Adrienne Barwell (Inactive) added a comment - Julie confirms that this is complete
          Mark Lock (Inactive) made changes -
          Workflow Surfbay [ 65581 ] Manufacturers ver 2.0 [ 90249 ]
          Adrienne Barwell (Inactive) made changes -
          Workflow Manufacturers ver 2.0 [ 90249 ] Manufacturers ver 2.1 [ 129212 ]
          Adrienne Barwell (Inactive) made changes -
          Workflow Manufacturers ver 2.1 [ 129212 ] Manufacturers ver 2.2 [ 146519 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		25s 1 Adrienne Barwell (Inactive) 14/Feb/12 3:16 PM
          Submitted Submitted Acknowledged Acknowledged
          		20h 5m 1 Adrienne Barwell (Inactive) 15/Feb/12 11:21 AM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		1d 1h 23m 1 Lorraine Pryor (Inactive) 16/Feb/12 12:44 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		76d 20h 1m 1 Adrienne Barwell (Inactive) 03/May/12 9:46 AM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		2s 1 Adrienne Barwell (Inactive) 03/May/12 9:46 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		9s 1 Adrienne Barwell (Inactive) 03/May/12 9:46 AM
          Engineer Scheduled Engineer Scheduled Resolved Resolved
          		32s 1 Adrienne Barwell (Inactive) 03/May/12 9:47 AM
          Resolved Resolved Complete Complete
          		7d 5h 18m 1 Adrienne Barwell (Inactive) 10/May/12 3:05 PM

            People

            • Watchers:
              1 Start watching this issue

              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Work Scheduled: