Swift
  1. Swift
  2. SWIFT-31096

there is a problem with his boiler not working all the time. The gas valve is sticking

        Details

        • Type: Boiler (2 Weeks) Boiler (2 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          RTM
        • Plot:
          Three Acres 7
        • Hire_or_Retail:
          Retail
        • Serial:
          035335h
        • Model:
          loire
        • Year:
          2021
        • Size:
          28x10
        • ID Number:
          SBH014137
        • Status Colour:
          Complete Complete
        • Stock_Number:
          38322
        • Times Scheduled:
          1
        • Park_Company:
           Northam Farm
        • Park_Postcode:
          TA8 2SE
        • Park_Contact:
          Phil Scott 07770747185
        • Park_Phone:
          01278 751244
        • Park_Email:
          Hannah [Sales@NorthamFarm.Co.UK]
        • Park_Code:
          NORT05
        • Park_Key_Account:
          Yes
        • SLA Status:

          Description

          The customer has spoken to Morco and they have diagnosed the problem
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            Activity

            Ascending order - Click to sort in descending order
            Claire Folland created issue -
            Claire Folland made changes -
            Field Original Value New Value
            Park_Contact Phil Scott 07770747185
            Park_Postcode TA8 2SE
            Park_Email Hannah [Sales@NorthamFarm.Co.UK]
            Park_Phone 01278 751244
            Park_Code NORT05
            Park_Key_Account Yes
            Park_Address2 Coast Road, Brean,
            Park_City Burnham on Sea
            Park_Address Northam Farm
            Claire Folland made changes -
            Attachment Capture.PNG [ 352211 ]
            Claire Folland made changes -
            ID Number SBH014137
            Claire Folland made changes -
            Attachment Capture.PNG [ 352395 ]
            Claire Folland made changes -
            Status Open [ 1 ] Submitted [ 10001 ]
            Heather Barbieri (Inactive) made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Heather Barbieri (Inactive) made changes -
            Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
            Heather Barbieri (Inactive) made changes -
            Times Scheduled 0 1
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Plot
            Heather Barbieri (Inactive) made changes -
            Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
            Assignee Claire Folland [ claire ] Ellie W [ temp ]
            Heather Barbieri (Inactive) made changes -
            Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
            Heather Barbieri (Inactive) made changes -
            Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
            Assignee Ellie W [ temp ] Heather Barbieri [ heather ]
            Resolution Completed [ 1 ]
            Heather Barbieri (Inactive) made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Claire Folland made changes -
            Resolution Completed [ 1 ]
            Status Complete [ 6 ] Reopened [ 4 ]
            Eve Colton (Inactive) made changes -
            Resolution Completed [ 1 ]
            Status Reopened [ 4 ] Complete [ 6 ]

              People

              • Watchers:
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                Dates

                • Due:
                  Created:
                  Updated: