Swift
  1. Swift
  2. SWIFT-31944

the sofas have been used once and have already gone “saggy” on every cushion

    Details

    • Type: Internal Issues (1 Week) Internal Issues (1 Week)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      H23
    • Hire_or_Retail:
      Retail
    • Serial:
      042208H
    • Manufacturer:
      Swift
    • Model:
      LOIRE
    • Year:
      2023
    • Size:
      35 x 12
    • ID Number:
      SBH014524 SBH014617
    • Status Colour:
      Complete Complete
    • Stock_Number:
      40728
    • Times Scheduled:
      2
    • Park_Company:
       Durdle Door Caravan Park
    • Park_Postcode:
      BH20 5PU
    • Park_Contact:
      Janine Hocking
    • Park_Phone:
      01929400200
    • Park_Email:
      Janine.Hocking@lulworth.com
    • Park_Code:
      DURD01
    • Park_Key_Account:
      Yes
    • SLA Status:
    • SLA: Open Jobs Overdue Status:
    1. sofa.jpg
      1.46 MB
    2. sofa1.jpg
      1.53 MB
    3. screenshot-1.png
      246 kB
    4. H23.PNG
      2.28 MB
    5. Capture.PNG
      129 kB

      Activity

      Hide
      Heather Barbieri (Inactive) added a comment -
      challenging claim with Bellfeld
      Show
      Heather Barbieri (Inactive) added a comment - challenging claim with Bellfeld
      Hide
      Heather Barbieri (Inactive) added a comment -
      Swift Supplier Referral Updated: SBH014617/1
      Swift Supplier Referral: SBH014617/1 has been updated by Belfield
      Chassis: 042208H
      Owner:
      Dealer: Surf Bay Leisure
      Fault: reference previous claim the sofas have been used once and have already gone “saggy” on every cushion, engineer attended but could not find a fault, owners from are unhappy that there was no fault found with their sofa cushions. As you can see they are very definitely sagging after just one use. I would say they all need replacing Durdle Door BH20 5PU plot H23
      Supplier Ref: 042208H
      Comments:
      Status: RESNT
      Show
      Heather Barbieri (Inactive) added a comment - Swift Supplier Referral Updated: SBH014617/1 Swift Supplier Referral: SBH014617/1 has been updated by Belfield Chassis: 042208H Owner: Dealer: Surf Bay Leisure Fault: reference previous claim the sofas have been used once and have already gone “saggy” on every cushion, engineer attended but could not find a fault, owners from are unhappy that there was no fault found with their sofa cushions. As you can see they are very definitely sagging after just one use. I would say they all need replacing Durdle Door BH20 5PU plot H23 Supplier Ref: 042208H Comments: Status: RESNT
      Hide
      Heather Barbieri (Inactive) added a comment -
      Swift Supplier Referral Updated: SBH014617/1
      Swift Supplier Referral: SBH014617/1 has been updated by Belfield
      Chassis: 042208H
      Owner:
      Dealer: Surf Bay Leisure
      Fault: reference previous claim the sofas have been used once and have already gone “saggy” on every cushion, engineer attended but could not find a fault, owners from are unhappy that there was no fault found with their sofa cushions. As you can see they are very definitely sagging after just one use. I would say they all need replacing Durdle Door BH20 5PU plot H23
      Supplier Ref: 042208H
      Comments:
      Status: RESNT
      Show
      Heather Barbieri (Inactive) added a comment - Swift Supplier Referral Updated: SBH014617/1 Swift Supplier Referral: SBH014617/1 has been updated by Belfield Chassis: 042208H Owner: Dealer: Surf Bay Leisure Fault: reference previous claim the sofas have been used once and have already gone “saggy” on every cushion, engineer attended but could not find a fault, owners from are unhappy that there was no fault found with their sofa cushions. As you can see they are very definitely sagging after just one use. I would say they all need replacing Durdle Door BH20 5PU plot H23 Supplier Ref: 042208H Comments: Status: RESNT
      Hide
      Heather Barbieri (Inactive) added a comment -
      Swift Supplier Referral Updated: SBH014617/1
      Swift Supplier Referral: SBH014617/1 has been updated by Belfield
      Chassis: 042208H
      Owner:
      Dealer: Surf Bay Leisure
      Fault: reference previous claim the sofas have been used once and have already gone “saggy” on every cushion, engineer attended but could not find a fault, owners from are unhappy that there was no fault found with their sofa cushions. As you can see they are very definitely sagging after just one use. I would say they all need replacing Durdle Door BH20 5PU plot H23
      Supplier Ref: 042208H
      Comments:
      Status: RESNT
      Show
      Heather Barbieri (Inactive) added a comment - Swift Supplier Referral Updated: SBH014617/1 Swift Supplier Referral: SBH014617/1 has been updated by Belfield Chassis: 042208H Owner: Dealer: Surf Bay Leisure Fault: reference previous claim the sofas have been used once and have already gone “saggy” on every cushion, engineer attended but could not find a fault, owners from are unhappy that there was no fault found with their sofa cushions. As you can see they are very definitely sagging after just one use. I would say they all need replacing Durdle Door BH20 5PU plot H23 Supplier Ref: 042208H Comments: Status: RESNT
      Hide
      Claire Folland added a comment -
      Swift Supplier Referral Updated: SBH014617/1
      Swift Supplier Referral: SBH014617/1 has been updated by Belfield
      Chassis: 042208H
      Owner:
      Dealer: Surf Bay Leisure
      Fault: reference previous claim the sofas have been used once and have already gone “saggy” on every cushion, engineer attended but could not find a fault, owners from are unhappy that there was no fault found with their sofa cushions. As you can see they are very definitely sagging after just one use. I would say they all need replacing Durdle Door BH20 5PU plot H23
      Supplier Ref: 042208H
      Comments:
      Status: COMPL
      Show
      Claire Folland added a comment - Swift Supplier Referral Updated: SBH014617/1 Swift Supplier Referral: SBH014617/1 has been updated by Belfield Chassis: 042208H Owner: Dealer: Surf Bay Leisure Fault: reference previous claim the sofas have been used once and have already gone “saggy” on every cushion, engineer attended but could not find a fault, owners from are unhappy that there was no fault found with their sofa cushions. As you can see they are very definitely sagging after just one use. I would say they all need replacing Durdle Door BH20 5PU plot H23 Supplier Ref: 042208H Comments: Status: COMPL

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          Dates

          • Created:
            Updated:
            Resolved: