Swift
  1. Swift
  2. SWIFT-31944

the sofas have been used once and have already gone “saggy” on every cushion

        Details

        • Type: Internal Issues (1 Week) Internal Issues (1 Week)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          H23
        • Hire_or_Retail:
          Retail
        • Serial:
          042208H
        • Manufacturer:
          Swift
        • Model:
          LOIRE
        • Year:
          2023
        • Size:
          35 x 12
        • ID Number:
          SBH014524 SBH014617
        • Status Colour:
          Complete Complete
        • Stock_Number:
          40728
        • Times Scheduled:
          2
        • Park_Company:
           Durdle Door Caravan Park
        • Park_Postcode:
          BH20 5PU
        • Park_Contact:
          Janine Hocking
        • Park_Phone:
          01929400200
        • Park_Email:
          Janine.Hocking@lulworth.com
        • Park_Code:
          DURD01
        • Park_Key_Account:
          Yes
        • SLA Status:
        • SLA: Open Jobs Overdue Status:
        1. sofa1.jpg
          1.53 MB
        2. sofa.jpg
          1.46 MB
        3. screenshot-1.png
          246 kB
        4. H23.PNG
          2.28 MB
        5. Capture.PNG
          129 kB

          Activity

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          Claire Folland added a comment -
          Swift Supplier Referral Updated: SBH014617/1
          Swift Supplier Referral: SBH014617/1 has been updated by Belfield
          Chassis: 042208H
          Owner:
          Dealer: Surf Bay Leisure
          Fault: reference previous claim the sofas have been used once and have already gone “saggy” on every cushion, engineer attended but could not find a fault, owners from are unhappy that there was no fault found with their sofa cushions. As you can see they are very definitely sagging after just one use. I would say they all need replacing Durdle Door BH20 5PU plot H23
          Supplier Ref: 042208H
          Comments:
          Status: COMPL
          Show
          Claire Folland added a comment - Swift Supplier Referral Updated: SBH014617/1 Swift Supplier Referral: SBH014617/1 has been updated by Belfield Chassis: 042208H Owner: Dealer: Surf Bay Leisure Fault: reference previous claim the sofas have been used once and have already gone “saggy” on every cushion, engineer attended but could not find a fault, owners from are unhappy that there was no fault found with their sofa cushions. As you can see they are very definitely sagging after just one use. I would say they all need replacing Durdle Door BH20 5PU plot H23 Supplier Ref: 042208H Comments: Status: COMPL
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          Swift Supplier Referral Updated: SBH014617/1
          Swift Supplier Referral: SBH014617/1 has been updated by Belfield
          Chassis: 042208H
          Owner:
          Dealer: Surf Bay Leisure
          Fault: reference previous claim the sofas have been used once and have already gone “saggy” on every cushion, engineer attended but could not find a fault, owners from are unhappy that there was no fault found with their sofa cushions. As you can see they are very definitely sagging after just one use. I would say they all need replacing Durdle Door BH20 5PU plot H23
          Supplier Ref: 042208H
          Comments:
          Status: RESNT
          Show
          Heather Barbieri (Inactive) added a comment - Swift Supplier Referral Updated: SBH014617/1 Swift Supplier Referral: SBH014617/1 has been updated by Belfield Chassis: 042208H Owner: Dealer: Surf Bay Leisure Fault: reference previous claim the sofas have been used once and have already gone “saggy” on every cushion, engineer attended but could not find a fault, owners from are unhappy that there was no fault found with their sofa cushions. As you can see they are very definitely sagging after just one use. I would say they all need replacing Durdle Door BH20 5PU plot H23 Supplier Ref: 042208H Comments: Status: RESNT
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          Swift Supplier Referral Updated: SBH014617/1
          Swift Supplier Referral: SBH014617/1 has been updated by Belfield
          Chassis: 042208H
          Owner:
          Dealer: Surf Bay Leisure
          Fault: reference previous claim the sofas have been used once and have already gone “saggy” on every cushion, engineer attended but could not find a fault, owners from are unhappy that there was no fault found with their sofa cushions. As you can see they are very definitely sagging after just one use. I would say they all need replacing Durdle Door BH20 5PU plot H23
          Supplier Ref: 042208H
          Comments:
          Status: RESNT
          Show
          Heather Barbieri (Inactive) added a comment - Swift Supplier Referral Updated: SBH014617/1 Swift Supplier Referral: SBH014617/1 has been updated by Belfield Chassis: 042208H Owner: Dealer: Surf Bay Leisure Fault: reference previous claim the sofas have been used once and have already gone “saggy” on every cushion, engineer attended but could not find a fault, owners from are unhappy that there was no fault found with their sofa cushions. As you can see they are very definitely sagging after just one use. I would say they all need replacing Durdle Door BH20 5PU plot H23 Supplier Ref: 042208H Comments: Status: RESNT
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          Swift Supplier Referral Updated: SBH014617/1
          Swift Supplier Referral: SBH014617/1 has been updated by Belfield
          Chassis: 042208H
          Owner:
          Dealer: Surf Bay Leisure
          Fault: reference previous claim the sofas have been used once and have already gone “saggy” on every cushion, engineer attended but could not find a fault, owners from are unhappy that there was no fault found with their sofa cushions. As you can see they are very definitely sagging after just one use. I would say they all need replacing Durdle Door BH20 5PU plot H23
          Supplier Ref: 042208H
          Comments:
          Status: RESNT
          Show
          Heather Barbieri (Inactive) added a comment - Swift Supplier Referral Updated: SBH014617/1 Swift Supplier Referral: SBH014617/1 has been updated by Belfield Chassis: 042208H Owner: Dealer: Surf Bay Leisure Fault: reference previous claim the sofas have been used once and have already gone “saggy” on every cushion, engineer attended but could not find a fault, owners from are unhappy that there was no fault found with their sofa cushions. As you can see they are very definitely sagging after just one use. I would say they all need replacing Durdle Door BH20 5PU plot H23 Supplier Ref: 042208H Comments: Status: RESNT
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          challenging claim with Bellfeld
          Show
          Heather Barbieri (Inactive) added a comment - challenging claim with Bellfeld
          8 older comments

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              Dates

              • Created:
                Updated:
                Resolved: