Details
-
Type:
PDI (2 weeks)
-
Status: Resolved
-
Priority:
Normal
-
Resolution: Completed
-
Labels:None
-
Parts Required (others):
-
Responsibility:Undecided
-
Plot:..
-
Serial:042809H
-
Manufacturer:SWIFT
-
Model:LOIRE
-
Status Colour:
Resolved
-
Stock_Number:40658
-
Times Scheduled:0
-
Park_Company:Hentervene Caravan Park
-
Park_Postcode:EX23 0LF
-
Park_Contact:Mr & Mrs D R Turner
-
Park_Phone:01840230365
-
Park_Email:contact@hentervene.co.uk
-
Park_Code:HENT01
-
Park_Key_Account:No
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Mr & Mrs D R Turner | |
| Park_Postcode | EX23 0LF | |
| Park_Email | contact@hentervene.co.uk | |
| Park_Phone | 01840230365 | |
| Park_Code | HENT01 | |
| Park_Key_Account | No | |
| Park_City | Bude | |
| Park_Address | Crackington Haven |
Hide
Heather Barbieri (Inactive)
added a comment -
Permalink
to be looked at when PDI completed
Show
Heather Barbieri (Inactive)
added a comment - to be looked at when PDI completed
| Attachment | roof 1.jpg [ 358448 ] | |
| Attachment | roof.jpg [ 358449 ] |
| Attachment | screenshot-1.png [ 358450 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Manufacturer | SWIFT |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
Exterior - 1x roof sheet needs to be replaced, factory damage(was reported/photographed before loading)and to allow correct fitting of bargeboards
Duncan attended 28/6/23
Duncan attended 28/6/23
Show
Emily McGuinness (Inactive)
added a comment - Exterior - 1x roof sheet needs to be replaced, factory damage(was reported/photographed before loading)and to allow correct fitting of bargeboards
Duncan attended 28/6/23
| Status | Quotation accepted [ 10008 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Project | Good Will [ 10454 ] | Swift [ 10018 ] |
| Key |
|
|
| Workflow | Pre-Owned Ver 2.5 [ 249540 ] | Manufacturers ver 2.2 [ 250518 ] |
| Responsibility | Undecided [ 10040 ] | |
| Times Scheduled | 0 |
| Attachment | Capture.PNG [ 362138 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
for some reason this claim has been closed, spoke to Duncan, as this was damaged at factory they should supply a roof sheet, submitted new claim into swift
Show
Claire Folland
added a comment - for some reason this claim has been closed, spoke to Duncan, as this was damaged at factory they should supply a roof sheet, submitted new claim into swift
| Attachment | CCF_000558.pdf [ 362139 ] |
I have raised a claim in swift for them to attend as damage done at factory
Show
Heather Barbieri (Inactive)
added a comment - I have raised a claim in swift for them to attend as damage done at factory
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | screenshot-2.png [ 362328 ] |
duplicate claim parts on order from PDI
Show
Heather Barbieri (Inactive)
added a comment - duplicate claim parts on order from PDI
| Status | Acknowledged [ 10005 ] | Rejected [ 10002 ] |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1m 50s | 1 | Heather Barbieri (Inactive) | 06/Jun/23 12:01 PM | |||||
|
22d 32m | 1 | Emily McGuinness (Inactive) | 28/Jun/23 12:34 PM | |||||
|
52s | 1 | Emily McGuinness (Inactive) | 28/Jun/23 12:35 PM | |||||
|
1s | 1 | Emily McGuinness (Inactive) | 28/Jun/23 12:35 PM | |||||
|
20d 1h 4m | 1 | Claire Folland | 18/Jul/23 1:40 PM | |||||
|
15m 19s | 1 | Claire Folland | 18/Jul/23 1:55 PM | |||||
|
1d 21h 11m | 1 | Heather Barbieri (Inactive) | 20/Jul/23 11:07 AM | |||||
|
4d 2h 12m | 1 | Heather Barbieri (Inactive) | 24/Jul/23 1:19 PM | |||||
|
4s | 1 | Heather Barbieri (Inactive) | 24/Jul/23 1:19 PM |
