Swift
  1. Swift
  2. SWIFT-32011

roof damage at factory to be looked at when van PDI'd

          Details

          • Type: PDI (2 weeks) PDI (2 weeks)
          • Status: Resolved
          • Priority: Normal Normal
          • Resolution: Completed
          • Labels:
            None
          • Parts Required (others):
            Hide
            Hello Martyn,
            Swift arrived this morning. Had a chat with the lorry driver, who showed me some photos of the caravan before he loaded it. Swift rushed a repair before they brought it to us. I am concerned about the integrity of the van. Looks like a gutter and fascia repair, but the corner pieces and the cental badged piece is wonky.
            Someone needs to come out and take a look/straighten it.

            Kind regards,
            Steve.

            Show
            Hello Martyn, Swift arrived this morning. Had a chat with the lorry driver, who showed me some photos of the caravan before he loaded it. Swift rushed a repair before they brought it to us. I am concerned about the integrity of the van. Looks like a gutter and fascia repair, but the corner pieces and the cental badged piece is wonky. Someone needs to come out and take a look/straighten it. Kind regards, Steve.
          • Responsibility:
            Undecided
          • Plot:
            ..
          • Serial:
            042809H
          • Manufacturer:
            SWIFT
          • Model:
            LOIRE
          • Status Colour:
            Resolved Resolved
          • Stock_Number:
            40658
          • Times Scheduled:
            0
          • Park_Company:
             Hentervene Caravan Park
          • Park_Postcode:
            EX23 0LF
          • Park_Contact:
            Mr & Mrs D R Turner
          • Park_Phone:
            01840230365
          • Park_Email:
            contact@hentervene.co.uk
          • Park_Code:
            HENT01
          • Park_Key_Account:
            No
          1. PDF File
            CCF_000558.pdf
            438 kB
            Claire Folland
          1. Capture.PNG
            119 kB
          2. roof.jpg
            18 kB
          3. roof 1.jpg
            19 kB
          4. screenshot-1.png
            149 kB
          5. screenshot-2.png
            256 kB

            Activity

            Ascending order - Click to sort in descending order
            Heather Barbieri (Inactive) created issue -
            Heather Barbieri (Inactive) made changes -
            Field Original Value New Value
            Park_Contact Mr & Mrs D R Turner
            Park_Postcode EX23 0LF
            Park_Email contact@hentervene.co.uk
            Park_Phone 01840230365
            Park_Code HENT01
            Park_Key_Account No
            Park_City Bude
            Park_Address Crackington Haven
            Heather Barbieri (Inactive) made changes -
            Attachment roof 1.jpg [ 358448 ]
            Attachment roof.jpg [ 358449 ]
            Heather Barbieri (Inactive) made changes -
            Attachment screenshot-1.png [ 358450 ]
            Heather Barbieri (Inactive) made changes -
            Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
            Manufacturer SWIFT
            Emily McGuinness (Inactive) made changes -
            Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
            Emily McGuinness (Inactive) made changes -
            Status Quotation accepted [ 10008 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Emily McGuinness (Inactive) made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Claire Folland made changes -
            Resolution Completed [ 1 ]
            Status Complete [ 6 ] Reopened [ 4 ]
            Claire Folland made changes -
            Project Good Will [ 10454 ] Swift [ 10018 ]
            Key GW-9943 SWIFT-32011
            Workflow Pre-Owned Ver 2.5 [ 249540 ] Manufacturers ver 2.2 [ 250518 ]
            Responsibility Undecided [ 10040 ]
            Times Scheduled 0
            Claire Folland made changes -
            Attachment Capture.PNG [ 362138 ]
            Claire Folland made changes -
            Status Reopened [ 4 ] Submitted [ 10001 ]
            Claire Folland made changes -
            Attachment CCF_000558.pdf [ 362139 ]
            Heather Barbieri (Inactive) made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Heather Barbieri (Inactive) made changes -
            Attachment screenshot-2.png [ 362328 ]
            Heather Barbieri (Inactive) made changes -
            Status Acknowledged [ 10005 ] Rejected [ 10002 ]
            Heather Barbieri (Inactive) made changes -
            Status Rejected [ 10002 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]

              People

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                Dates

                • Created:
                  Updated:
                  Resolved: