Swift
  1. Swift
  2. SWIFT-32011

roof damage at factory to be looked at when van PDI'd

          Details

          • Type: PDI (2 weeks) PDI (2 weeks)
          • Status: Resolved
          • Priority: Normal Normal
          • Resolution: Completed
          • Labels:
            None
          • Parts Required (others):
            Hide
            Hello Martyn,
            Swift arrived this morning. Had a chat with the lorry driver, who showed me some photos of the caravan before he loaded it. Swift rushed a repair before they brought it to us. I am concerned about the integrity of the van. Looks like a gutter and fascia repair, but the corner pieces and the cental badged piece is wonky.
            Someone needs to come out and take a look/straighten it.

            Kind regards,
            Steve.

            Show
            Hello Martyn, Swift arrived this morning. Had a chat with the lorry driver, who showed me some photos of the caravan before he loaded it. Swift rushed a repair before they brought it to us. I am concerned about the integrity of the van. Looks like a gutter and fascia repair, but the corner pieces and the cental badged piece is wonky. Someone needs to come out and take a look/straighten it. Kind regards, Steve.
          • Responsibility:
            Undecided
          • Plot:
            ..
          • Serial:
            042809H
          • Manufacturer:
            SWIFT
          • Model:
            LOIRE
          • Status Colour:
            Resolved Resolved
          • Stock_Number:
            40658
          • Times Scheduled:
            0
          • Park_Company:
             Hentervene Caravan Park
          • Park_Postcode:
            EX23 0LF
          • Park_Contact:
            Mr & Mrs D R Turner
          • Park_Phone:
            01840230365
          • Park_Email:
            contact@hentervene.co.uk
          • Park_Code:
            HENT01
          • Park_Key_Account:
            No
          1. PDF File
            CCF_000558.pdf
            438 kB
            Claire Folland
          1. Capture.PNG
            119 kB
          2. roof.jpg
            18 kB
          3. roof 1.jpg
            19 kB
          4. screenshot-1.png
            149 kB
          5. screenshot-2.png
            256 kB

            Activity

            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
            		1m 50s 1 Heather Barbieri (Inactive) 06/Jun/23 12:01 PM
            Quotation supplied Quotation supplied Quotation accepted Quotation accepted
            		22d 32m 1 Emily McGuinness (Inactive) 28/Jun/23 12:34 PM
            Quotation accepted Quotation accepted Resolved Resolved
            		52s 1 Emily McGuinness (Inactive) 28/Jun/23 12:35 PM
            Resolved Resolved Complete Complete
            		1s 1 Emily McGuinness (Inactive) 28/Jun/23 12:35 PM
            Complete Complete Reopened Reopened
            		20d 1h 4m 1 Claire Folland 18/Jul/23 1:40 PM
            Reopened Reopened Submitted Submitted
            		15m 19s 1 Claire Folland 18/Jul/23 1:55 PM
            Submitted Submitted Acknowledged Acknowledged
            		1d 21h 11m 1 Heather Barbieri (Inactive) 20/Jul/23 11:07 AM
            Acknowledged Acknowledged Rejected Rejected
            		4d 2h 12m 1 Heather Barbieri (Inactive) 24/Jul/23 1:19 PM
            Rejected Rejected Resolved Resolved
            		4s 1 Heather Barbieri (Inactive) 24/Jul/23 1:19 PM

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                Dates

                • Created:
                  Updated:
                  Resolved: