Swift
  1. Swift
  2. SWIFT-32011

roof damage at factory to be looked at when van PDI'd

    Details

    • Type: PDI (2 weeks) PDI (2 weeks)
    • Status: Resolved
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Parts Required (others):
      Hide
      Hello Martyn,
      Swift arrived this morning. Had a chat with the lorry driver, who showed me some photos of the caravan before he loaded it. Swift rushed a repair before they brought it to us. I am concerned about the integrity of the van. Looks like a gutter and fascia repair, but the corner pieces and the cental badged piece is wonky.
      Someone needs to come out and take a look/straighten it.

      Kind regards,
      Steve.

      Show
      Hello Martyn, Swift arrived this morning. Had a chat with the lorry driver, who showed me some photos of the caravan before he loaded it. Swift rushed a repair before they brought it to us. I am concerned about the integrity of the van. Looks like a gutter and fascia repair, but the corner pieces and the cental badged piece is wonky. Someone needs to come out and take a look/straighten it. Kind regards, Steve.
    • Responsibility:
      Undecided
    • Plot:
      ..
    • Serial:
      042809H
    • Manufacturer:
      SWIFT
    • Model:
      LOIRE
    • Status Colour:
      Resolved Resolved
    • Stock_Number:
      40658
    • Times Scheduled:
      0
    • Park_Company:
       Hentervene Caravan Park
    • Park_Postcode:
      EX23 0LF
    • Park_Contact:
      Mr & Mrs D R Turner
    • Park_Phone:
      01840230365
    • Park_Email:
      contact@hentervene.co.uk
    • Park_Code:
      HENT01
    • Park_Key_Account:
      No
    1. CCF_000558.pdf
      438 kB
      Claire Folland
    1. Capture.PNG
      119 kB
    2. roof.jpg
      18 kB
    3. roof 1.jpg
      19 kB
    4. screenshot-1.png
      149 kB
    5. screenshot-2.png
      256 kB

      Activity

      Transition Owner Before Transition Transition After Transition Response Time
      06/Jun/23 12:01 PM
      unassigned
      Awaiting Quote
      Status Change
      unassigned
      Quotation supplied
      1 minute and 50 seconds
      28/Jun/23 12:34 PM
      unassigned
      Quotation supplied
      Status Change
      unassigned
      Quotation accepted
      3 weeks and 1 day and 32 minutes and 29 seconds
      28/Jun/23 12:35 PM
      unassigned
      Quotation accepted
      Status Change
      unassigned
      Resolved
      52 seconds
      28/Jun/23 12:35 PM
      unassigned
      Resolved
      Status Change
      unassigned
      Complete
      1 second
      18/Jul/23 1:40 PM
      unassigned
      Complete
      Status Change
      unassigned
      Reopened
      2 weeks and 6 days and 1 hour and 4 minutes and 44 seconds
      18/Jul/23 1:55 PM
      unassigned
      Reopened
      Status Change
      unassigned
      Submitted
      15 minutes and 19 seconds
      20/Jul/23 11:07 AM
      unassigned
      Submitted
      Status Change
      unassigned
      Acknowledged
      1 day and 21 hours and 11 minutes and 46 seconds
      24/Jul/23 1:19 PM
      unassigned
      Acknowledged
      Status Change
      unassigned
      Rejected
      4 days and 2 hours and 12 minutes and 31 seconds
      24/Jul/23 1:19 PM
      unassigned
      Rejected
      Status Change
      unassigned
      Resolved
      4 seconds

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          Dates

          • Created:
            Updated:
            Resolved: