Swift
  1. Swift
  2. SWIFT-32011

roof damage at factory to be looked at when van PDI'd

          Details

          • Type: PDI (2 weeks) PDI (2 weeks)
          • Status: Resolved
          • Priority: Normal Normal
          • Resolution: Completed
          • Labels:
            None
          • Parts Required (others):
            Hide
            Hello Martyn,
            Swift arrived this morning. Had a chat with the lorry driver, who showed me some photos of the caravan before he loaded it. Swift rushed a repair before they brought it to us. I am concerned about the integrity of the van. Looks like a gutter and fascia repair, but the corner pieces and the cental badged piece is wonky.
            Someone needs to come out and take a look/straighten it.

            Kind regards,
            Steve.

            Show
            Hello Martyn, Swift arrived this morning. Had a chat with the lorry driver, who showed me some photos of the caravan before he loaded it. Swift rushed a repair before they brought it to us. I am concerned about the integrity of the van. Looks like a gutter and fascia repair, but the corner pieces and the cental badged piece is wonky. Someone needs to come out and take a look/straighten it. Kind regards, Steve.
          • Responsibility:
            Undecided
          • Plot:
            ..
          • Serial:
            042809H
          • Manufacturer:
            SWIFT
          • Model:
            LOIRE
          • Status Colour:
            Resolved Resolved
          • Stock_Number:
            40658
          • Times Scheduled:
            0
          • Park_Company:
             Hentervene Caravan Park
          • Park_Postcode:
            EX23 0LF
          • Park_Contact:
            Mr & Mrs D R Turner
          • Park_Phone:
            01840230365
          • Park_Email:
            contact@hentervene.co.uk
          • Park_Code:
            HENT01
          • Park_Key_Account:
            No
          1. PDF File
            CCF_000558.pdf
            438 kB
            Claire Folland
          1. Capture.PNG
            119 kB
          2. roof.jpg
            18 kB
          3. roof 1.jpg
            19 kB
          4. screenshot-1.png
            149 kB
          5. screenshot-2.png
            256 kB

            Activity

            Transition Owner Before Transition Transition After Transition Response Time
            Heather Barbieri
            06/Jun/23 12:01 PM
            unassigned
            Awaiting Quote
            Status Change
            unassigned
            Quotation supplied
            1 minute and 50 seconds
            Emily McGuinness
            28/Jun/23 12:34 PM
            unassigned
            Quotation supplied
            Status Change
            unassigned
            Quotation accepted
            3 weeks and 1 day and 32 minutes and 29 seconds
            Emily McGuinness
            28/Jun/23 12:35 PM
            unassigned
            Quotation accepted
            Status Change
            unassigned
            Resolved
            52 seconds
            Emily McGuinness
            28/Jun/23 12:35 PM
            unassigned
            Resolved
            Status Change
            unassigned
            Complete
            1 second
            Claire Folland
            18/Jul/23 1:40 PM
            unassigned
            Complete
            Status Change
            unassigned
            Reopened
            2 weeks and 6 days and 1 hour and 4 minutes and 44 seconds
            Claire Folland
            18/Jul/23 1:55 PM
            unassigned
            Reopened
            Status Change
            unassigned
            Submitted
            15 minutes and 19 seconds
            Heather Barbieri
            20/Jul/23 11:07 AM
            unassigned
            Submitted
            Status Change
            unassigned
            Acknowledged
            1 day and 21 hours and 11 minutes and 46 seconds
            Heather Barbieri
            24/Jul/23 1:19 PM
            unassigned
            Acknowledged
            Status Change
            unassigned
            Rejected
            4 days and 2 hours and 12 minutes and 31 seconds
            Heather Barbieri
            24/Jul/23 1:19 PM
            unassigned
            Rejected
            Status Change
            unassigned
            Resolved
            4 seconds

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                Dates

                • Created:
                  Updated:
                  Resolved: