Swift
  1. Swift
  2. SWIFT-32295

Doors de-laminating in Kitchen and lounge 2nd Owner

    Details

    • Type: Kitchen Cupboards (8 Weeks) Kitchen Cupboards (8 Weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Undecided
    • Plot:
      132
    • Serial:
      031979H
    • Manufacturer:
      SWIFT
    • Model:
      Margaux
    • Year:
      2020
    • Size:
      38 x 12
    • ID Number:
      SBH014762, SBH014993
    • Status Colour:
      Complete Complete
    • Stock_Number:
      36909
    • Times Scheduled:
      2
    • Park_Company:
       Harlyn Sands Holiday Park (Del Add)
    • Park_Postcode:
      PL28 8SQ
    • Park_Phone:
      01841 520720
    • Park_Email:
      enquiries@harlynsands.co.uk
    • Park_Code:
      HARL01
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. CCF_000689.pdf
      380 kB
      Claire Folland
    2. CCF_000920.pdf
      278 kB
      Heather Barbieri
    3. CHARGE-5113.docx
      354 kB
      Heather Barbieri
    1. Capture.JPG
      127 kB
    2. Capture.JPG
      94 kB
    3. Capture.PNG
      103 kB
    4. screenshot-1.png
      329 kB
    5. screenshot-2.png
      186 kB

      Activity

      Hide
      Heather Barbieri (Inactive) added a comment - - edited
      1 x 1722504 1 x 1722500
      1 x 1722502
      2 x 1722503
      1 x 1723671
      1 x 1722492
      1 x 1722499
      1 x 1722498
      1 x 1722497
      1 x 1722496
      1 x 1722495
      1 x 1722494
       1 x 1722493
      Show
      Heather Barbieri (Inactive) added a comment - - edited 1 x 1722504 1 x 1722500 1 x 1722502 2 x 1722503 1 x 1723671 1 x 1722492 1 x 1722499 1 x 1722498 1 x 1722497 1 x 1722496 1 x 1722495 1 x 1722494  1 x 1722493
      Hide
      Heather Barbieri (Inactive) added a comment -
      Lounge
      1 x 1723388
      2 x 1722481
      Show
      Heather Barbieri (Inactive) added a comment - Lounge 1 x 1723388 2 x 1722481
      Hide
      Claire Folland added a comment -
      Hi Theresa,
       
      I have confirmed with Helen The warranty on the van only covers the 1st owner as stated in the warranty handbook.
       
      We are only aware now that this is a second owner therefore these items should not be covered under warranty however the doors should not have failed within the first 3 years therefore as goodwill we will supply replacement doors only. Can the dealer please submit a new warranty claim for this and state this has been authorised by Helen Crofts and we will authorise the warranty claim.
       
      Thanks
      submitted claim into swift
      Show
      Claire Folland added a comment - Hi Theresa,   I have confirmed with Helen The warranty on the van only covers the 1st owner as stated in the warranty handbook.   We are only aware now that this is a second owner therefore these items should not be covered under warranty however the doors should not have failed within the first 3 years therefore as goodwill we will supply replacement doors only. Can the dealer please submit a new warranty claim for this and state this has been authorised by Helen Crofts and we will authorise the warranty claim.   Thanks submitted claim into swift
      Hide
      Claire Folland added a comment -
      received 1 x 1722493, 1 x 1722500, labelled and placed on rack
      Show
      Claire Folland added a comment - received 1 x 1722493, 1 x 1722500, labelled and placed on rack
      Hide
      Claire Folland added a comment -
      received 1 x 1722492, 1 x 1722498, 1 x 1723388, labelled and placed on rack
      Show
      Claire Folland added a comment - received 1 x 1722492, 1 x 1722498, 1 x 1723388, labelled and placed on rack
      Hide
      Claire Folland added a comment -
      received 1 x 1722481, labelled and placed on rack
      Show
      Claire Folland added a comment - received 1 x 1722481, labelled and placed on rack
      Hide
      Claire Folland added a comment -
      received 1 x 1722494, labelled and placed on rack
      Show
      Claire Folland added a comment - received 1 x 1722494, labelled and placed on rack
      Hide
      Claire Folland added a comment -
      received 1 x 1722502, 2 x 1722503, 1 x 1722496,, 1 x 1722497, 1 x 1722495, 1 x 1723671, ,1 x 1722504, 1 x 1722499, all now in stock, labelled placed on rack, issued worksheet
      Show
      Claire Folland added a comment - received 1 x 1722502, 2 x 1722503, 1 x 1722496,, 1 x 1722497, 1 x 1722495, 1 x 1723671, ,1 x 1722504, 1 x 1722499, all now in stock, labelled placed on rack, issued worksheet
      Hide
      Claire Folland added a comment -
      steve attended 9-11-23 doors still missing which need replacing

      under sink rh side 715 x 630
      fridge 1095 x 595
      freezer 715 595
      boiler cupboard 1820 x 490

      Submitted another claim
      Show
      Claire Folland added a comment - steve attended 9-11-23 doors still missing which need replacing under sink rh side 715 x 630 fridge 1095 x 595 freezer 715 595 boiler cupboard 1820 x 490 Submitted another claim
      Hide
      Ben Mason (Inactive) added a comment - - edited
      1x 1723670 under sink door received.
      1x 1722513 freezer door received.
      More to follow
      Show
      Ben Mason (Inactive) added a comment - - edited 1x 1723670 under sink door received. 1x 1722513 freezer door received. More to follow
      Hide
      Ben Mason (Inactive) added a comment -
      1x 1722514 Fridge door received
      1x 1722512 Boiler door received
      All parts received, placed on rack and worksheet issued.
      Show
      Ben Mason (Inactive) added a comment - 1x 1722514 Fridge door received 1x 1722512 Boiler door received All parts received, placed on rack and worksheet issued.
      Hide
      Eve Colton (Inactive) added a comment -
      Work completed by Steve - 31/1/24
      Show
      Eve Colton (Inactive) added a comment - Work completed by Steve - 31/1/24
      Hide
      Melanie Woolacott added a comment -
      Can't claim as no minutes on Swift.
      Show
      Melanie Woolacott added a comment - Can't claim as no minutes on Swift.

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          Dates

          • Created:
            Updated:
            Resolved: