Details

    • Type: Internal Issues (1 Week) Internal Issues (1 Week)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      SurfBay Attending
    • Plot:
      In Field
    • Hire_or_Retail:
      Hire_fleet
    • Serial:
      040493H
    • Manufacturer:
      Swift
    • Model:
      Bordeaux
    • Year:
      2022
    • Size:
      38 x 12
    • Status Colour:
      Complete Complete
    • Stock_Number:
      40563
    • Times Scheduled:
      1
    • Park_Company:
       Monkey Tree Holiday Park
    • Park_Postcode:
      TR8 5QR
    • Park_Contact:
      Lisa
    • Park_Phone:
      01872571999
    • Park_Email:
      admin@walkerdevelopments.co.uk
    • Park_Code:
      MONK01
    • Park_Key_Account:
      Yes
    • SLA Status:

      Activity

      Hide
      Ben Mason (Inactive) added a comment -
      Park called to say boiler has failed and needs a new fan. Email fault reporting form to Morco so they can schedule an engineer.
      Show
      Ben Mason (Inactive) added a comment - Park called to say boiler has failed and needs a new fan. Email fault reporting form to Morco so they can schedule an engineer.
      Hide
      Ben Mason (Inactive) added a comment -
      Hi Ben

      Just a quick update on this referral. We have sent a replacement fan to the site for their engineer to fit as per our conversation with Monkey Tree Caravan Park. I will update you once this has been completed.


      If you have any queries, please do not hesitate to contact me.

      Kind Regards

      Tracy Wilson
      Customer Services Administrator

      Morco Products Ltd
      Show
      Ben Mason (Inactive) added a comment - Hi Ben Just a quick update on this referral. We have sent a replacement fan to the site for their engineer to fit as per our conversation with Monkey Tree Caravan Park. I will update you once this has been completed. If you have any queries, please do not hesitate to contact me. Kind Regards Tracy Wilson Customer Services Administrator Morco Products Ltd
      Hide
      Ben Mason (Inactive) added a comment -
      Morco emailed to say part has been received at site and is on the to do list. If there is any further issues I can email Morco again but for the moment I will close the case.
      Show
      Ben Mason (Inactive) added a comment - Morco emailed to say part has been received at site and is on the to do list. If there is any further issues I can email Morco again but for the moment I will close the case.

        People

        • Assignee:
          Ben Mason (Inactive)
          Reporter:
          Ben Mason (Inactive)
          Participants:
        • Watchers:
          0 Start watching this issue

          Dates

          • Created:
            Updated:
            Resolved: