Swift
  1. Swift
  2. SWIFT-34391

Oven not staying alight turning gas’s on full ,oven will ignite but after holding in knob for a few more seconds

        Details

        • Type: Oven (2 Weeks) Oven (2 Weeks)
        • Status: Rejected
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          8
        • Hire_or_Retail:
          Retail
        • Serial:
          042620H
        • Model:
          vendee
        • Year:
          2023
        • Size:
          40x12
        • ID Number:
          SBH015830
        • Status Colour:
          Rejected Rejected
        • Stock_Number:
          40846
        • Times Scheduled:
          0
        • Park_Company:
           Beach Park Leisure
        • Park_Postcode:
          BN15 8LW
        • Park_Phone:
          01903 752701
        • Park_Email:
          moses.cooper@btinternet.com
        • Park_Code:
          COOP17
        • Park_Key_Account:
          No
        • SLA Status:

          Description

          it goes out as soon as you release the knob the ignition clicks continuously but does relight the gas . You can do this over lots of time and it just won’t stay alight,
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            Activity

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            Claire Folland created issue -
            Claire Folland made changes -
            Field Original Value New Value
            Park_Postcode BN15 8LW
            Park_Email moses.cooper@btinternet.com
            Park_Phone 01903 752701
            Park_Code COOP17
            Park_Key_Account No
            Park_Address2 70A Brighton Road
            Park_City Lancing
            Park_Address Beach Park Leisure
            Claire Folland made changes -
            Attachment Capture.PNG [ 390211 ]
            Claire Folland made changes -
            ID Number SBH015830
            Claire Folland made changes -
            Attachment Capture.PNG [ 390212 ]
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            Claire Folland added a comment -
            received email from park, submitted into swift
            Show
            Claire Folland added a comment - received email from park, submitted into swift
            Claire Folland made changes -
            Status Open [ 1 ] Submitted [ 10001 ]
            Hide
            Permalink
            Claire Folland added a comment -
            Hi, I am afraid this is out of warranty. Warranty period for Glen Dimplex and Belling products are 12 months from date of purchase of the caravan. This referral expired on 31/05/24.
            JILL@BONUSPLUGINSYSTEMS.CO.UK - BONUS - 14/10/2024 13:39:19
            updated Moses
            Show
            Claire Folland added a comment - Hi, I am afraid this is out of warranty. Warranty period for Glen Dimplex and Belling products are 12 months from date of purchase of the caravan. This referral expired on 31/05/24. JILL@BONUSPLUGINSYSTEMS.CO.UK - BONUS - 14/10/2024 13:39:19 updated Moses
            Claire Folland made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Claire Folland made changes -
            Status Acknowledged [ 10005 ] Rejected [ 10002 ]
            Hide
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            James Eginton added a comment - - edited
            I have spoken with Rachael again regarding the above.

            Glen Dimplex will now reattend under warranty, ref 11772088. Glen Dimplex will call the park directly to organise. I have let Moses know of this.
            Show
            James Eginton added a comment - - edited I have spoken with Rachael again regarding the above. Glen Dimplex will now reattend under warranty, ref 11772088. Glen Dimplex will call the park directly to organise. I have let Moses know of this.
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		7m 43s 1 Claire Folland 13/Oct/24 8:05 PM
            Submitted Submitted Acknowledged Acknowledged
            		4d 17h 53m 1 Claire Folland 18/Oct/24 1:58 PM
            Acknowledged Acknowledged Rejected Rejected
            		3s 1 Claire Folland 18/Oct/24 1:58 PM

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