Details
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Type:
Boiler (2 Weeks)
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Status: Worksheet Issued
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:PR25
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Hire_or_Retail:Retail
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Serial:043280H
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Model:moselle lodge
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Year:2023
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Size:42x14
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ID Number:SBH016015
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Status Colour:
Worksheet Issued
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Stock_Number:40840
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Times Scheduled:0
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Park_Company:Edithmead Caravan Park
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Park_Postcode:TA9 4HE
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Park_Contact:Mr J Bareham
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Park_Phone:01278783475 // Martin Rowe: 07860 581030
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Park_Email:caroline@westcountryparks.co.uk
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Park_Code:EDIT02
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Park_Key_Account:No
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SLA Status:
Description
Hi Guys
The owner of the above static has popped into the office today to report his boiler is making on off squealing noises.
After speaking to my Gas engineer he said Morcco boilers have a regular problem with either the gas valve or gas burner so one or both of these need replacing.
Both the gas engineer and the owner have said we need to report this through to the manufacturer (ie Swift).
Can you please contact swift about this and book it in, or give my gas engineer (Olympic Plumbing and heating) permission to complete the works and bill either yourselves or Swift.
Many thanks
The owner of the above static has popped into the office today to report his boiler is making on off squealing noises.
After speaking to my Gas engineer he said Morcco boilers have a regular problem with either the gas valve or gas burner so one or both of these need replacing.
Both the gas engineer and the owner have said we need to report this through to the manufacturer (ie Swift).
Can you please contact swift about this and book it in, or give my gas engineer (Olympic Plumbing and heating) permission to complete the works and bill either yourselves or Swift.
Many thanks
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Claire Folland
added a comment -
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received email from park, submitted into swift
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Claire Folland
added a comment - received email from park, submitted into swift
Morco have asked for a recording of the noise, emailed Martin asking if he can send one over to me
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Claire Folland
added a comment - Morco have asked for a recording of the noise, emailed Martin asking if he can send one over to me
emailed video to Morco
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Claire Folland
added a comment - emailed video to Morco
Hello, the parts have been delivered to the site for their engineer to fit so I will close this referral. Kind Regards Tracy
SALES@MORCOPRODUCTS.CO.UK - MORCO - 31/01/2025 13:30:51
SALES@MORCOPRODUCTS.CO.UK - MORCO - 31/01/2025 13:30:51
Show
Claire Folland
added a comment - Hello, the parts have been delivered to the site for their engineer to fit so I will close this referral. Kind Regards Tracy
SALES@MORCOPRODUCTS.CO.UK - MORCO - 31/01/2025 13:30:51