[SWIFT-34708] boiler is making on off squealing noises, - Surfbay Customer Care

Details

Type: Boiler (2 Weeks)
Status: Worksheet Issued
Priority: Normal
Resolution: Unresolved
Labels:
None

Responsibility:
Manufacturer Attending
Plot:
PR25
Hire_or_Retail:
Retail
Serial:
043280H
Model:
moselle lodge
Year:
2023
Size:
42x14
ID Number:
SBH016015
Status Colour:
Worksheet Issued
Stock_Number:
40840
Times Scheduled:
0
Park_Company:

Edithmead Caravan Park
Park_Postcode:
TA9 4HE
Park_Contact:
Mr J Bareham
Park_Phone:
01278783475 // Martin Rowe: 07860 581030
Park_Email:
caroline@westcountryparks.co.uk
Park_Code:
EDIT02
Park_Key_Account:
No
SLA Status:

Description

Hi Guys
The owner of the above static has popped into the office today to report his boiler is making on off squealing noises.
After speaking to my Gas engineer he said Morcco boilers have a regular problem with either the gas valve or gas burner so one or both of these need replacing.
Both the gas engineer and the owner have said we need to report this through to the manufacturer (ie Swift).

Can you please contact swift about this and book it in, or give my gas engineer (Olympic Plumbing and heating) permission to complete the works and bill either yourselves or Swift.

Many thanks