Swift
  1. Swift
  2. SWIFT-35235

The closing mechanism on the skylight, in their kitchen, is broken and the skylight cannot be locked

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Worksheet Issued
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          68
        • Hire_or_Retail:
          Retail
        • Serial:
          042950h
        • Model:
          torronto
        • Year:
          2024
        • Size:
          43x13
        • ID Number:
          SBH016257
        • Status Colour:
          Worksheet Issued Worksheet Issued
        • Stock_Number:
          41597
        • Times Scheduled:
          0
        • Park_Company:
           Llanrhidian Holiday Park
        • Park_Postcode:
          SA3 1EU
        • Park_Phone:
          01792 966998
        • Park_Email:
          Linda MacNamara | Llanrhidian Holiday Park
        • Park_Code:
          LLAN01
        • Park_Key_Account:
          No
        • SLA Status:

          Activity

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          Claire Folland added a comment -
          received email from park whilst i was away, only just submitted this into swift
          Show
          Claire Folland added a comment - received email from park whilst i was away, only just submitted this into swift
          Hide
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          Claire Folland added a comment -
          park emailed wanting an update, spoke to Rachael, she has advised i need to call velux direct to arrange a visit, never had to do that, called velux several times, finally managed to get through, they need the number of the window before they can do anything, if the park can get the number and a photo they can email it over to technical@velux.co.cuk, they will then arrange an engineer to suit the customer
          emailed Jade
          Show
          Claire Folland added a comment - park emailed wanting an update, spoke to Rachael, she has advised i need to call velux direct to arrange a visit, never had to do that, called velux several times, finally managed to get through, they need the number of the window before they can do anything, if the park can get the number and a photo they can email it over to technical@velux.co.cuk , they will then arrange an engineer to suit the customer emailed Jade

            People

            • Assignee:
              Claire Folland
              Reporter:
              Claire Folland
              Participants:
            • Watchers:
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              Dates

              • Due:
                Created:
                Updated: