Details
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Type:
Oven (2 Weeks)
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Status: Open
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:D17
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Hire_or_Retail:Hire_fleet
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Serial:045929H
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Model:ardenne
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Year:2025
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Size:36x12
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Status Colour:
Open
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Stock_Number:42082
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Times Scheduled:0
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Park_Company:Woolacombe Bay Holiday Village
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Park_Postcode:EX34 7AH
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Park_Phone:01271870221
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Park_Code:WOOL03
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Park_Key_Account:Yes
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SLA: Open Jobs Time to:
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SLA Status:
Description
Please see attached video from our maintenance team had to copy link as too large to send as attachment , he has informed me that the oven keeps cutting out and his words the safety features are doing as it should (although he has not witnessed it cutting out this is many reports from guests).
But his concerns are about the oven when it is on (you have come out to ovens doing the same) we had been informed all the oven were checked and all were sorted.
our same maintenance team raised concerns that the male that came to park openly said he doesn't know what's wrong but it's not right and he is just going mess with it and hopefully sort it.
As you can imagine most if not all our units are full from Friday 23rd May for the bank holiday weekend, so need someone out before then to sort please.
But his concerns are about the oven when it is on (you have come out to ovens doing the same) we had been informed all the oven were checked and all were sorted.
our same maintenance team raised concerns that the male that came to park openly said he doesn't know what's wrong but it's not right and he is just going mess with it and hopefully sort it.
As you can imagine most if not all our units are full from Friday 23rd May for the bank holiday weekend, so need someone out before then to sort please.
Activity
Hi Claire,
I have forwarded this to Bonus for their urgent attention, will keep you updated.
Thanks,
Helen
Helen Crofts
Holiday Home Aftersales Manager
I have forwarded this to Bonus for their urgent attention, will keep you updated.
Thanks,
Helen
Helen Crofts
Holiday Home Aftersales Manager
Show
Claire Folland
added a comment - Hi Claire,
I have forwarded this to Bonus for their urgent attention, will keep you updated.
Thanks,
Helen
Helen Crofts
Holiday Home Aftersales Manager
Hi Claire,
Brad @ Woolacombe has supplied Bonus with the oven info they required and Bonus are going to arrange for an engineer to attend.
Thanks,
Helen
Helen Crofts
Holiday Home Aftersales Manager
updated claire at the park
Brad @ Woolacombe has supplied Bonus with the oven info they required and Bonus are going to arrange for an engineer to attend.
Thanks,
Helen
Helen Crofts
Holiday Home Aftersales Manager
updated claire at the park
Show
Claire Folland
added a comment - Hi Claire,
Brad @ Woolacombe has supplied Bonus with the oven info they required and Bonus are going to arrange for an engineer to attend.
Thanks,
Helen
Helen Crofts
Holiday Home Aftersales Manager
updated claire at the park
Steve has now read the email and spoke to the gas man at the park, he is really concerned about the ovens, arranged for Steve to go down tomorrow, also sent parks email to Helen at swift