Details
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Type:
Curtains (8 Weeks)
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Status: Parts ordered
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:68
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Hire_or_Retail:Retail
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Serial:042950h
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Model:torronto
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Year:2024
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Size:43x20
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ID Number:SBH016462 SBH016590
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Status Colour:
Parts ordered
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Stock_Number:41597
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Times Scheduled:0
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Park_Company:Llanrhidian Holiday Park
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Park_Postcode:SA3 1EU
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Park_Phone:01792 966998
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Park_Email:Linda MacNamara | Llanrhidian Holiday Park
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Park_Code:LLAN01
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Park_Key_Account:No
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SLA Status:
Description
In terms of the carpets and the curtain poles, as I mentioned in a previous email, this lodge came to us from a Surfbay showground where it would have been sited for viewings. As a result, the lodge arrived here with its carpets already having been cut and the curtain poles having already been hung, so these issues would have been the result of the first siting on the Surfbay showground.
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - customer has reported to swift engineer that the lodge floor was creaking when walked on | swift engineer advised the customers that the curtains were not fitted or hung properly resulting in the curtain de- threading and dragging on the carpet |
| Issue Type | Floor (8 Weeks) [ 24 ] | Curtains (8 Weeks) [ 27 ] |
| Description | In terms of the creaking floor, the engineer stated to the owners that the floor creaking could be a sign that something is wrong underneath the lodge. He informed them that the underneath of the lodge should/needs to be checked | In terms of the carpets and the curtain poles, as I mentioned in a previous email, this lodge came to us from a Surfbay showground where it would have been sited for viewings. As a result, the lodge arrived here with its carpets already having been cut and the curtain poles having already been hung, so these issues would have been the result of the first siting on the Surfbay showground. |
| Attachment | 41597 curtains.png [ 405916 ] |
| ID Number | SBH016462 |
| Attachment | Screenshot 2025-07-15 122529.png [ 405917 ] |
Hide
Claire Folland
added a comment -
Permalink
spoke to Sarah about this one as swift set this unit up for our show, she has advised to submit a claim and she will have a look as they are already going to replace the carpets
Show
Claire Folland
added a comment - spoke to Sarah about this one as swift set this unit up for our show, she has advised to submit a claim and she will have a look as they are already going to replace the carpets
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | screenshot-1.png [ 407044 ] |
| ID Number | SBH016462 | SBH016462 SBH016590 |
| Attachment | Screenshot 2025-09-11 161049.png [ 407890 ] |
checked the swift portal, they referred this over to Belfield who rejected the claim, i have had to resubmit as Helen agreed to cover this
Show
Claire Folland
added a comment - checked the swift portal, they referred this over to Belfield who rejected the claim, i have had to resubmit as Helen agreed to cover this
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
for some reason the claim has been changed to dealer instead of swift, i do not want these coming to us, emailed Rachael
Show
Claire Folland
added a comment - for some reason the claim has been changed to dealer instead of swift, i do not want these coming to us, emailed Rachael
Rachael (Holiday Homes)
16 Sept 2025, 15:14 BST
Hi Claire,
This is coming direct to park.
Thanks
Rachael
Show
Claire Folland
added a comment -
Rachael (Holiday Homes)
16 Sept 2025, 15:14 BST
Hi Claire,
This is coming direct to park.
Thanks
Rachael
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
9m 58s | 1 | Claire Folland | 15/Jul/25 12:26 PM | |||||
|
63d 1h 2m | 1 | Claire Folland | 16/Sep/25 1:29 PM | |||||
|
2s | 1 | Claire Folland | 16/Sep/25 1:29 PM |
