Swift
  1. Swift
  2. SWIFT-36047

park has noticed water ingress at the base of the sofa bed, park believe it is coming in from the exterior panel

    Details

    • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
    • Status: Awaiting Payment
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Responsibility:
      SurfBay Attending
    • Hire_or_Retail:
      Hire_fleet
    • Serial:
      035881h
    • Model:
      loire
    • Year:
      2021
    • Size:
      35x12
    • ID Number:
      SBH016679 SBH016728
    • Status Colour:
      Awaiting Payment Awaiting Payment
    • Stock_Number:
      38177
    • Times Scheduled:
      1
    • Park_Company:
       Ulwell Cottage Caravan Park
    • Park_Postcode:
      BH19 3DG
    • Park_Contact:
      Mrs Jenny Scadden
    • Park_Phone:
      01929422823
    • Park_Email:
      enq@ulwellcottagepark.co.uk
    • Park_Code:
      ULWE01
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. Engineer visit 11.02.pdf
      814 kB
      James Eginton
    2. Swift_Inspection_Report_035881H.pdf
      139 kB
      James Eginton
    1. 38177.png
      1.05 MB
    2. screenshot-1.png
      93 kB
    3. screenshot-2.png
      87 kB
    4. Screenshot 2025-11-10 105732.png
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    5. Screenshot 2025-11-10 110116.png
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    6. Screenshot 2025-12-15 115641.png
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    7. Screenshot 2025-12-15 115722.png
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    8. Screenshot 2025-12-15 115751.png
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    9. Screenshot 2025-12-15 115820.png
      259 kB
    10. Screenshot 2025-12-15 115845.png
      462 kB
    11. Screenshot 2026-01-23 155851.png
      405 kB
    12. screenshot-3.png
      101 kB
    13. screenshot-4.png
      70 kB

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Park_Contact Mrs Jenny Scadden
      Park_Postcode BH19 3DG
      Park_Email enq@ulwellcottagepark.co.uk
      Park_Phone 01929422823
      Park_Code ULWE01
      Park_Key_Account Yes
      Park_Address2 Ulwell
      Park_City Swanage
      Park_Address Ulwell Cottage Caravan Park
      Claire Folland made changes -
      Attachment Screenshot 2025-11-10 105732.png [ 409868 ]
      Claire Folland made changes -
      Attachment 38177.png [ 409869 ]
      Claire Folland made changes -
      Summary customer has noticed water ingress at the base of the sofa bed, park believe it is coming in from the exterior panel park has noticed water ingress at the base of the sofa bed, park believe it is coming in from the exterior panel
      Claire Folland made changes -
      ID Number SBH016679
      Claire Folland made changes -
      Attachment Screenshot 2025-11-10 110116.png [ 409870 ]
      Claire Folland made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Claire Folland made changes -
      ID Number SBH016679 SBH016679 SBH016728
      Claire Folland made changes -
      Attachment Screenshot 2025-12-15 115641.png [ 411284 ]
      Claire Folland made changes -
      Attachment Screenshot 2025-12-15 115722.png [ 411285 ]
      Claire Folland made changes -
      Attachment Screenshot 2025-12-15 115751.png [ 411286 ]
      Claire Folland made changes -
      Attachment Screenshot 2025-12-15 115820.png [ 411287 ]
      Claire Folland made changes -
      Attachment Screenshot 2025-12-15 115845.png [ 411288 ]
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
      James Eginton made changes -
      Attachment screenshot-1.png [ 411564 ]
      James Eginton made changes -
      Attachment screenshot-2.png [ 411565 ]
      James Eginton made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Plot
      James Eginton made changes -
      Assignee Adrienne Barwell [ adrienne ] James Eginton [ james ]
      James Eginton made changes -
      Attachment Swift_Inspection_Report_035881H.pdf [ 411570 ]
      James Eginton made changes -
      Attachment screenshot-3.png [ 411822 ]
      James Eginton made changes -
      Attachment Screenshot 2026-01-23 155851.png [ 411823 ]
      James Eginton made changes -
      Attachment screenshot-4.png [ 411824 ]
      made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee James Eginton [ james ] Ellie W [ temp ]
      James Eginton made changes -
      Attachment Engineer visit 11.02.pdf [ 412122 ]
      Melanie Woolacott made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Invoice Number 493250

        People

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          Dates

          • Due:
            Created:
            Updated: