Swift
  1. Swift
  2. SWIFT-36126

Exterior light not working

        Details

        • Type: Lampshades/lights (2 weeks) Lampshades/lights (2 weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Undecided
        • Plot:
          Holywell 22
        • Serial:
          042054h
        • Model:
          burgundy
        • Year:
          2023
        • Size:
          36x12
        • ID Number:
          SBH016730
        • Status Colour:
          Complete Complete
        • Stock_Number:
          39509
        • Times Scheduled:
          1
        • Park_Company:
           Silverbow Caravan Park
        • Park_Postcode:
          TR4 9NX
        • Park_Contact:
          Mr & Mrs Taylor
        • Park_Phone:
          01872572347
        • Park_Code:
          SILV01
        • Park_Key_Account:
          No
        • SLA Status:
        1. Microsoft Word
          CHARGE-5861.docx
          115 kB
          James Eginton
        1. screenshot-1.png
          26 kB
        2. screenshot-2.png
          499 kB
        3. screenshot-4.png
          24 kB
        4. screenshot-5.png
          69 kB
        5. screenshot-6.png
          87 kB

          Activity

          Ascending order - Click to sort in descending order
          James Eginton created issue -
          James Eginton made changes -
          Field Original Value New Value
          Attachment screenshot-1.png [ 410804 ]
          Hide
          Permalink
          James Eginton added a comment -
          Awaiting confirmation of the fault with picture from the park.
          Show
          James Eginton added a comment - Awaiting confirmation of the fault with picture from the park.
          James Eginton made changes -
          Attachment screenshot-2.png [ 410868 ]
          James Eginton made changes -
          Attachment screenshot-3.png [ 410869 ]
          James Eginton made changes -
          Attachment screenshot-4.png [ 410870 ]
          James Eginton made changes -
          Attachment screenshot-3.png [ 410869 ]
          James Eginton made changes -
          Attachment screenshot-5.png [ 411009 ]
          James Eginton made changes -
          Project Swift [ 10018 ] Chargeable Parts [ 10030 ]
          Key SWIFT-36091 CHARGE-5861
          Issue Type Ext Doors & Windows (4 weeks) [ 4 ] Chargeable (6 weeks) [ 14 ]
          Workflow Manufacturers ver 2.2 [ 263870 ] Chargeable Parts ver 2.0 [ 263915 ]
          Responsibility SurfBay Attending [ 10042 ]
          Invoice_Received No [ 10860 ]
          Times Scheduled 0
          Hire_or_Retail Retail [ 10251 ]
          James Eginton made changes -
          Attachment screenshot-6.png [ 411023 ]
          Hide
          Permalink
          James Eginton added a comment -
          Quote sent to the park, del only.
          Show
          James Eginton added a comment - Quote sent to the park, del only.
          James Eginton made changes -
          Attachment CHARGE-5861.docx [ 411214 ]
          James Eginton made changes -
          Status Open [ 1 ] Price quoted [ 10014 ]
          James Eginton made changes -
          Project Chargeable Parts [ 10030 ] Swift [ 10018 ]
          Key CHARGE-5861 SWIFT-36126
          Issue Type Chargeable (6 weeks) [ 14 ] Lampshades/lights (2 weeks) [ 9 ]
          Workflow Chargeable Parts ver 2.0 [ 263915 ] Manufacturers ver 2.2 [ 263988 ]
          Status Price quoted [ 10014 ] Open [ 1 ]
          Responsibility Undecided [ 10040 ]
          Invoice_Received No [ 10860 ]
          Times Scheduled 0
          Hide
          Permalink
          James Eginton added a comment -
          Have submitted a claim to Swift in case it is accepted under warranty, awaiting a response from Swift.
          Show
          James Eginton added a comment - Have submitted a claim to Swift in case it is accepted under warranty, awaiting a response from Swift.
          James Eginton made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          James Eginton made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          James Eginton made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Hide
          Permalink
          James Eginton added a comment -
          Claim accepted, light on order with Swift.
          Show
          James Eginton added a comment - Claim accepted, light on order with Swift.
          Hide
          Permalink
          James Eginton added a comment -
          Light received, placed on rack and worksheet issued.
          Show
          James Eginton added a comment - Light received, placed on rack and worksheet issued.
          James Eginton made changes -
          Assignee James Eginton [ james ] Claire Folland [ claire ]
          James Eginton made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Assignee James Eginton [ james ] Claire Folland [ claire ]
          Plot
          James Eginton made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] James Eginton [ james ]
          Hide
          Permalink
          Claire Folland added a comment -
          Duncan lwft with park 4-2-26
          Show
          Claire Folland added a comment - Duncan lwft with park 4-2-26
          Claire Folland made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee James Eginton [ james ] Ellie W [ temp ]
          Melanie Woolacott made changes -
          ID Number SBH016682 SBH016730
          Hide
          Permalink
          Melanie Woolacott added a comment -
          493250
          Show
          Melanie Woolacott added a comment - 493250
          Melanie Woolacott made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 493250
          Melanie Woolacott made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Claire Folland [ claire ]
          Resolution Completed [ 1 ]
          Melanie Woolacott made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Price quoted Price quoted
          		13d 10m 1 James Eginton 10/Dec/25 12:25 PM
          Price quoted Price quoted Open Open
          		5d 1h 4m 1 James Eginton 15/Dec/25 1:30 PM
          Open Open Submitted Submitted
          		1m 50s 1 James Eginton 15/Dec/25 1:31 PM
          Submitted Submitted Acknowledged Acknowledged
          		5s 1 James Eginton 15/Dec/25 1:31 PM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		21h 1 James Eginton 16/Dec/25 10:32 AM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		23d 2h 42m 1 James Eginton 08/Jan/26 1:15 PM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		3s 1 James Eginton 08/Jan/26 1:15 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		77d 3h 18m 1 Claire Folland 26/Mar/26 4:33 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		1s 1 Claire Folland 26/Mar/26 4:33 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		13d 20h 56m 1 Melanie Woolacott 09/Apr/26 2:30 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		3s 1 Melanie Woolacott 09/Apr/26 2:30 PM
          Resolved Resolved Complete Complete
          		4s 1 Melanie Woolacott 09/Apr/26 2:30 PM

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              Dates

              • Due:
                Created:
                Updated:
                Resolved: