Swift
  1. Swift
  2. SWIFT-36187

customer has a problem with the roof, bowing on the roof at the rear end. It doesn’t appear to be affecting anything inside

    Details

    • Type: Roof (8 Weeks) Roof (8 Weeks)
    • Status: Worksheet Issued
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      26
    • Hire_or_Retail:
      Retail
    • Serial:
      043525h
    • Model:
      torronto lodge
    • Year:
      2023
    • Size:
      40x20
    • ID Number:
      SBH016828
    • Status Colour:
      Worksheet Issued Worksheet Issued
    • Stock_Number:
      40865
    • Times Scheduled:
      0
    • Park_Company:
       Lufflands Caravan Park
    • Park_Postcode:
      EX22 7PJ
    • Park_Phone:
      01409 241426
    • Park_Email:
      maria@lufflands.com
    • Park_Code:
      LUFF01
    • Park_Key_Account:
      No
    • SLA Status:
    1. 1.png
      89 kB
    2. 40865.1.jpg
      524 kB
    3. 40865.2.jpg
      595 kB
    4. 40865.jpg
      612 kB
    5. 1.png
      163 kB
    6. 1.png
      55 kB

      Activity

      Hide
      Claire Folland added a comment -
      received email from park, submitted into swift
      Show
      Claire Folland added a comment - received email from park, submitted into swift
      Hide
      Claire Folland added a comment -
      swift have rejected claim, after reviewing the photos and claim history we feel this is would have been reported before now as the customer purchased the Holiday Home on the 31/07/24. This looks to be some sort of impact damage etc.

      park have asked if we can attend and have a look to give the customer peace of mind, issued worksheet
      Show
      Claire Folland added a comment - swift have rejected claim, after reviewing the photos and claim history we feel this is would have been reported before now as the customer purchased the Holiday Home on the 31/07/24. This looks to be some sort of impact damage etc. park have asked if we can attend and have a look to give the customer peace of mind, issued worksheet

        People

        • Assignee:
          Claire Folland
          Reporter:
          Claire Folland
          Participants:
        • Watchers:
          0 Start watching this issue

          Dates

          • Due:
            Created:
            Updated: