Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Customer Code:lad01
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Park:Ladram Bay
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Postcode:EX9 7BX
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Responsibility:Manufacturer Attending
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Plot:PV26
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Serial:10930h
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Model:Champagne
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Size:41 x 12
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ID Number:sbh003519
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Status Colour:
Complete
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Stock_Number:28156
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Park_Company:Not defined
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SLA Status:
Description
Gary from Labram Bay has called to say that the owners have just let rip into him.
They have water coming in again, he said that its coming in to the sides of the sliding door from the UPVC.
Its coming in and water is going on the carpet/blinds etc.
They have water coming in again, he said that its coming in to the sides of the sliding door from the UPVC.
Its coming in and water is going on the carpet/blinds etc.
Issue Links
- Same Van
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SWIFT-5017
The site have advised that swift are replacing the front windows, however, the triangle top window section on the front has moved and gaps have appeared, that the wind and water is now coming through
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- Complete
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Activity
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Linda Trunkfield (Inactive)
added a comment -
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I have spoken to Rea and asked her to look at this one and escalate it, she is going to give me a call back and let me know when they can go out.
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Linda Trunkfield (Inactive)
added a comment - I have spoken to Rea and asked her to look at this one and escalate it, she is going to give me a call back and let me know when they can go out.
Could not get hold of Lisa so I have e-mailed her asking her to confirm that they will be on site on Thursday
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Adrienne Barwell (Inactive)
added a comment - Could not get hold of Lisa so I have e-mailed her asking her to confirm that they will be on site on Thursday
Swift have responded that they never agreed with Darren to the visit being on Monday but w/c 28th. I had a couple of phone calls with Lisa last week each time she advised that they would attend on Monday weather permitting and I am sure that this would have been the case with the conversation with Darren, however, they were verbal conversations not e-mail
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Adrienne Barwell (Inactive)
added a comment - Swift have responded that they never agreed with Darren to the visit being on Monday but w/c 28th. I had a couple of phone calls with Lisa last week each time she advised that they would attend on Monday weather permitting and I am sure that this would have been the case with the conversation with Darren, however, they were verbal conversations not e-mail
Andy has called and advised that he will be on site by mid day tomorrow, he has advised that he would have attended sooner but he hasnt got the barge boards which are being shipped down from Swift today. He advised that he should have been there on Monday however, the parts were not in stock and the weather was bad.
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Adrienne Barwell (Inactive)
added a comment - Andy has called and advised that he will be on site by mid day tomorrow, he has advised that he would have attended sooner but he hasnt got the barge boards which are being shipped down from Swift today. He advised that he should have been there on Monday however, the parts were not in stock and the weather was bad.
Rang Andy he advised that he is at Ladram and he is still working will ring back in about half an hour to confirm that the work is complete and that the customer is happy
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Adrienne Barwell (Inactive)
added a comment - Rang Andy he advised that he is at Ladram and he is still working will ring back in about half an hour to confirm that the work is complete and that the customer is happy
Swift have advised that this issue is now complete see attached
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Linda Trunkfield (Inactive)
added a comment - Swift have advised that this issue is now complete see attached