Details
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Type:
Bedroom Furniture (8 Weeks)
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Status: Complete
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Priority:
Agreed Date
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Resolution: Completed
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Labels:None
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Customer Code:LADR01
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Park:Ladram Bay
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Postcode:EX9 7BX
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Part Number:1713916
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Responsibility:Manufacturer Attending
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Plot:C61
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Hire_or_Retail:Retail
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Serial:14484h
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Model:Moselle
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Size:38x12
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Status Colour:
Complete
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Stock_Number:29377
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Times Scheduled:0
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Park_Company:Not defined
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Additional Contact Details:Mrs Lyn Shepherd 01275 840458
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SLA Status:
Issue Links
- Same Van
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PDIM-24
The customer has advised that there is a chip in the edging on the wallboard strip leading from the master bedroom to the en-suite
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- Awaiting Quote
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Activity
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Adrienne Barwell (Inactive)
added a comment -
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I have e-mailed Amy Archer voicing our concerns at being asked to obtain another list form our customers whilst on site and about the length of time it has taken to get the issues resolved, awaiting a response
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Adrienne Barwell (Inactive)
added a comment - I have e-mailed Amy Archer voicing our concerns at being asked to obtain another list form our customers whilst on site and about the length of time it has taken to get the issues resolved, awaiting a response
| Assignee | Adrienne Barwell [ adrienne ] | Claire Folland [ claire ] |
| Attachment | 4.7.14.jpg [ 65876 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 14/Jul/14 |
| Priority | High [ 23 ] | Agreed Date [ 26 ] |
| Attachment | photo 1 (2).JPG [ 66051 ] |
Andy advised he would be attending tomorrow, I have advised that Mrs sheppard works on Monday and Tuesday so we will need it to be at the end of the week. Andy to ring me tomorrow to confirm which day he is attending
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Adrienne Barwell (Inactive)
added a comment - Andy advised he would be attending tomorrow, I have advised that Mrs sheppard works on Monday and Tuesday so we will need it to be at the end of the week. Andy to ring me tomorrow to confirm which day he is attending
| Attachment | screenshot-6.jpg [ 66704 ] |
I have left a message for Rea asking her to confirm whether all the jobs for Lyn will be carried out this week and if not which ones are not being done. I have also asked her to confirm whether the curtains have been dispatched to site yet. Awaiting her response
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Adrienne Barwell (Inactive)
added a comment - I have left a message for Rea asking her to confirm whether all the jobs for Lyn will be carried out this week and if not which ones are not being done. I have also asked her to confirm whether the curtains have been dispatched to site yet. Awaiting her response
I have spoken to Rea she has advised that everything apart from the curtains is being done by Andy this week. The curtains are going direct, and she will chase the supplier to find out when they will be attending
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Adrienne Barwell (Inactive)
added a comment - I have spoken to Rea she has advised that everything apart from the curtains is being done by Andy this week. The curtains are going direct, and she will chase the supplier to find out when they will be attending
I have spoken to Mr Sheppard to advise that Swift are hoping to attend on Thursday and they will ring me tomorrow to confirm, Mr Sheppard said that this is fine and they will be on site on Thursday
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Adrienne Barwell (Inactive)
added a comment - I have spoken to Mr Sheppard to advise that Swift are hoping to attend on Thursday and they will ring me tomorrow to confirm, Mr Sheppard said that this is fine and they will be on site on Thursday
Comp by Andy at Swift
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Adrienne Barwell (Inactive)
added a comment - Comp by Andy at Swift
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Manufacturers ver 2.0 [ 109198 ] | Manufacturers ver 2.1 [ 132116 ] |
| Workflow | Manufacturers ver 2.1 [ 132116 ] | Manufacturers ver 2.2 [ 149334 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
2d 19h 29m | 1 | Maureen Hooper (Inactive) | 04/Jul/14 10:05 AM | |||||
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4d 2h 17m | 1 | Adrienne Barwell (Inactive) | 08/Jul/14 12:22 PM | |||||
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2s | 1 | Adrienne Barwell (Inactive) | 08/Jul/14 12:22 PM | |||||
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3s | 1 | Adrienne Barwell (Inactive) | 08/Jul/14 12:22 PM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 08/Jul/14 12:22 PM | |||||
|
7s | 1 | Adrienne Barwell (Inactive) | 08/Jul/14 12:22 PM | |||||
|
12d 21h 15m | 1 | Adrienne Barwell (Inactive) | 21/Jul/14 9:37 AM | |||||
|
4s | 1 | Adrienne Barwell (Inactive) | 21/Jul/14 9:37 AM |
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