Details
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Type:
Carpets and vinyls (8 weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Hire_or_Retail:Retail
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Serial:018659H
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Manufacturer:Swift
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Model:Moselle
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Year:2015
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Size:35x12
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ID Number:SBH004914
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Status Colour:
Complete
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Stock_Number:31228
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Times Scheduled:1
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Park_Company:Sand le Mere holiday Village
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Park_Postcode:HU12 0JN
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Park_Phone:01964 676313
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Park_Email:sales@sand-le-mere.co.uk
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Park_Code:SAND21
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Additional Contact Details:Mr kevin Postill
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Park_Key_Account:Yes
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SLA Status:
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SLA: Open Jobs Overdue Status:
1. |
Update Customer |  |
Complete | Karen Watson (Inactive) |
Activity
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Adrienne Barwell (Inactive)
added a comment -
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I have asked the site to provide their full address
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Adrienne Barwell (Inactive)
added a comment - I have asked the site to provide their full address
The customer has confirmed this unit is at Sand le Mere holiday Village
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Adrienne Barwell (Inactive)
added a comment - The customer has confirmed this unit is at Sand le Mere holiday Village
I have asked Fran for photos
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Adrienne Barwell (Inactive)
added a comment - I have asked Fran for photos
Submitted to Swift awaiting processing
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Adrienne Barwell (Inactive)
added a comment - Submitted to Swift awaiting processing
Updated the site
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Adrienne Barwell (Inactive)
added a comment - Updated the site
Photographs requested from the site
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Adrienne Barwell (Inactive)
added a comment - Photographs requested from the site
Updated park
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Karen Watson (Inactive)
added a comment - Updated park
Fran sent me an email with pictures attached but none of them corresponded with the 3x pictures I have requested. Called and advised Fran, she assured me she will get the pictures to us soon.
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Karen Watson (Inactive)
added a comment - Fran sent me an email with pictures attached but none of them corresponded with the 3x pictures I have requested. Called and advised Fran, she assured me she will get the pictures to us soon.
Picture received - just waiting on further info. on swift-9153 then can resubmit claim.
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Karen Watson (Inactive)
added a comment - Picture received - just waiting on further info. on swift-9153 then can resubmit claim.
Fran from the park has phoned chasing all the outstanding issues, her customers are very annoyed with how long swift are taking and would like updates asap, one is actually going to make a formal complaint to the finance company. tried to call swift but it keeps saying i have dialled the wrong number,
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Claire Folland
added a comment - Fran from the park has phoned chasing all the outstanding issues, her customers are very annoyed with how long swift are taking and would like updates asap, one is actually going to make a formal complaint to the finance company. tried to call swift but it keeps saying i have dialled the wrong number,
spoke to Reece, he has advised the engineer is attending wc 16-11-15, phoned Fran to advise
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Claire Folland
added a comment - spoke to Reece, he has advised the engineer is attending wc 16-11-15, phoned Fran to advise
Swift have advised this is complete, I have checked the connect system and the engineers report is not showing yet, I will check again tomorrow.
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Adrienne Barwell (Inactive)
added a comment - Swift have advised this is complete, I have checked the connect system and the engineers report is not showing yet, I will check again tomorrow.