Swift
  1. Swift
  2. SWIFT-9782

Master Bedroom window will not close correctly and damage to latch surrounds

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Serial:
          019764h
        • Manufacturer:
          Swift
        • Model:
          Alsace
        • Year:
          2016
        • Size:
          39x12
        • ID Number:
          SBH005064
        • Status Colour:
          Complete Complete
        • Stock_Number:
          31596
        • Times Scheduled:
          1
        • Park_Company:
           Surf Bay Leisure (Winkleigh)
        • Park_Postcode:
          EX19 8DW
        • Park_Phone:
          01837 680100
        • Park_Email:
          warranty@surfbay.co.uk
        • Park_Code:
          SURF99
        • Park_Key_Account:
          No
        • SLA Status:
        1. worksheet for Steve.png
          253 kB
        2. IMG_0528.JPG
          51 kB
        3. IMG_0527.JPG
          46 kB
        4. IMG_0526.JPG
          47 kB
        5. Early warning issued.png
          166 kB
        6. CCF02122015_00001.jpg
          626 kB
        7. 13.1.15.png
          232 kB

          Activity

          Ellie W
          13/Jan/16 9:16 AM
          Ellie W
          Resolved
          Status Change
          Ellie W
          Complete
          6 seconds
          Ellie W
          13/Jan/16 9:16 AM
          Ellie W
          Awaiting Payment
          Status Change
          Ellie W
          Resolved
          6 seconds
          Ellie W
          13/Jan/16 9:16 AM
          Ellie W
          Issue Invoice
          Status Change
          Ellie W
          Awaiting Payment
          5 seconds
          Ellie W
          13/Jan/16 9:15 AM
          Adrienne Barwell
          Engineer Scheduled
          Status Change
          Ellie W
          Issue Invoice
          6 days and 23 hours and 53 minutes and 12 seconds
          Adrienne Barwell
          06/Jan/16 9:22 AM
          Ella Simmonds
           
          Assigned
          Adrienne Barwell
           
          3 weeks and 5 days and 21 hours and 49 minutes and 13 seconds
          Adrienne Barwell
          10/Dec/15 11:33 AM
          Ella Simmonds
          Worksheet Issued
          Status Change
          Ella Simmonds
          Engineer Scheduled
          9 seconds
          Adrienne Barwell
          10/Dec/15 11:33 AM
          Ella Simmonds
          Acknowledged
          Status Change
          Ella Simmonds
          Worksheet Issued
          35 seconds
          Adrienne Barwell
          10/Dec/15 11:32 AM
          Ella Simmonds
          Submitted
          Status Change
          Ella Simmonds
          Acknowledged
          2 weeks and 2 days and 22 hours and 36 minutes and 48 seconds
          Adrienne Barwell
          23/Nov/15 12:55 PM
          Ella Simmonds
          Awaiting Customer Info
          Status Change
          Ella Simmonds
          Submitted
          1 hour and 44 minutes and 8 seconds
          Transition Owner Before Transition Transition After Transition Response Time
          Ella Simmonds
          23/Nov/15 11:11 AM
          Ella Simmonds
          Open
          Status Change
          Ella Simmonds
          Awaiting Customer Info
          12 minutes

            People

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              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Work Scheduled: